Original topic:

How do I get rid of .sems file permanently? UPDATE

(Topic created on: 08-24-2024 12:48 AM)
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PaulaJensen
Active Level 7
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Tablets
"How do I get rid of .sems file permanently? For some time, every time I turn on my Samsung Galaxy Tab A 10.1 tablet, a sems png file pops up and takes up the tablet 's internal storage space . I delete it and my tablet informs it has been deleted permanently but, it truly isn't deleted permanently. Because every time I start up my tablet or use an app, the png image with the sems extension pops up and I have to delete it. I can not understand why this png image keeps coming back when seemingly this file has no purpose or no function whatsoever????!! What if anything can I do to remove it permanently forever???? Help please 🙏!!!!!"

Update!!:  Fixed the problem! Thank you Samsung Live Chat Consultation for helping me 👍 😁 !!!!
 

17 Comments
Helenna
Moderator
Moderator
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Hi PaulaJensen,

We are glad to hear that your issue is resolved. Kindly write back to us if you require any further assistance in the future.

Thank you for sharing this with us.

Tablets
Need your help
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PaulaJensen
Active Level 7
Tablets
Help with what?
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Tablets
You
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PaulaJensen
Active Level 7
Tablets
Me????
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Tablets
No myself
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PaulaJensen
Active Level 7
Tablets
Again, what for? Specifically.
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Tablets
No I have go
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PaulaJensen
Active Level 7
Tablets
Ok, what the *** are you talking about?
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