Why do people sue doctors? A study of patients and relatives taking legal action
- PMID: 7911925
- DOI: 10.1016/s0140-6736(94)93062-7
Why do people sue doctors? A study of patients and relatives taking legal action
Abstract
To examine the reasons patients and their relatives take legal action, we surveyed 227 patients and relatives who were taking legal action through five firms of plaintiff medical negligence solicitors. Over 70% of respondents were seriously affected by incidents that gave rise to litigation with long-term effects on work, social life, and family relationships. Intense emotions were aroused and continued to be felt for a long time. The decision to take legal action was determined not only by the original injury, but also by insensitive handling and poor communication after the original incident. Where explanations were given, less than 15% were considered satisfactory. Four main themes emerged from the analysis of reasons for litigation: concern with standards of care--both patients and relatives wanted to prevent similar incidents in the future; the need for an explanation--to know how the injury happened and why; compensation--for actual losses, pain and suffering or to provide care in the future for an injured person; and accountability--a belief that the staff or organisation should have to account for their actions. Patients taking legal action wanted greater honesty, an appreciation of the severity of the trauma they had suffered, and assurances that lessons had been learnt from their experiences. A no-fault compensation system, however well intended, would not address all patients' concerns. If litigation is viewed solely as a legal and financial problem, many fundamental issues will not be addressed or resolved.
Comment in
-
Suing the doctor: altruism, naked truth, or recompense?Lancet. 1994 Jun 25;343(8913):1582-3. doi: 10.1016/s0140-6736(94)93049-x. Lancet. 1994. PMID: 7911912 No abstract available.
-
Responses to medical negligence complaints.Lancet. 1994 Jul 23;344(8917):268. Lancet. 1994. PMID: 7913181 No abstract available.
-
Responses to medical negligence complaints.Lancet. 1994 Jul 23;344(8917):268. Lancet. 1994. PMID: 7913182 No abstract available.
-
Responses to medical negligence complaints.Lancet. 1994 Jul 23;344(8917):268-9. Lancet. 1994. PMID: 7913183 No abstract available.
-
Responses to medical negligence complaints.Lancet. 1994 Jul 23;344(8917):269. Lancet. 1994. PMID: 7913185 No abstract available.
Similar articles
-
What drives patients to sue doctors? The role of cultural factors in the pursuit of malpractice claims in Taiwan.Soc Sci Med. 2010 Aug;71(4):702-7. doi: 10.1016/j.socscimed.2010.04.040. Epub 2010 Jun 1. Soc Sci Med. 2010. PMID: 20646806
-
[The origin of informed consent].Acta Otorhinolaryngol Ital. 2005 Oct;25(5):312-27. Acta Otorhinolaryngol Ital. 2005. PMID: 16602332 Italian.
-
Patients' Experiences With Communication-and-Resolution Programs After Medical Injury.JAMA Intern Med. 2017 Nov 1;177(11):1595-1603. doi: 10.1001/jamainternmed.2017.4002. JAMA Intern Med. 2017. PMID: 29052704 Free PMC article.
-
The process of litigation for medical errors in Saudi Arabia and the United Kingdom.Saudi Med J. 2018 Nov;39(11):1075-1081. doi: 10.15537/smj.2018.11.22854. Saudi Med J. 2018. PMID: 30397705 Free PMC article. Review.
-
The law and congenital malformations.Clin Perinatol. 1986 Sep;13(3):505-44. Clin Perinatol. 1986. PMID: 3533364 Review.
Cited by
-
Disclosure of medical errors: what factors influence how patients respond?J Gen Intern Med. 2006 Jul;21(7):704-10. doi: 10.1111/j.1525-1497.2006.00465.x. J Gen Intern Med. 2006. PMID: 16808770 Free PMC article. Clinical Trial.
-
After Bristol: putting patients at the centre.Qual Saf Health Care. 2002 Jun;11(2):186-8. doi: 10.1136/qhc.11.2.186. Qual Saf Health Care. 2002. PMID: 12469698 Free PMC article. No abstract available.
-
After Bristol: putting patients at the centre.BMJ. 2002 Mar 16;324(7338):648-51. doi: 10.1136/bmj.324.7338.648. BMJ. 2002. PMID: 11895824 Free PMC article. No abstract available.
-
Vocational and psychosocial predictors of medical negligence claims among Australian doctors: a prospective cohort analysis of the MABEL survey.BMJ Open. 2022 Jun 1;12(6):e055432. doi: 10.1136/bmjopen-2021-055432. BMJ Open. 2022. PMID: 35649606 Free PMC article.
-
Image and imaging an emergency department: expense and benefit of different quality assessment methods.Emerg Med Int. 2013;2013:213263. doi: 10.1155/2013/213263. Epub 2013 Jul 25. Emerg Med Int. 2013. PMID: 23984073 Free PMC article.
Publication types
MeSH terms
LinkOut - more resources
Full Text Sources
Medical