Skip to main page content
U.S. flag

An official website of the United States government

Dot gov

The .gov means it’s official.
Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you’re on a federal government site.

Https

The site is secure.
The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.

Access keys NCBI Homepage MyNCBI Homepage Main Content Main Navigation
Review
. 2020 Dec;38(4):369-380.
doi: 10.1080/02813432.2020.1841517. Epub 2020 Nov 17.

A client-centered approach in home care for older persons - an integrative review

Affiliations
Review

A client-centered approach in home care for older persons - an integrative review

Päivi Sanerma et al. Scand J Prim Health Care. 2020 Dec.

Abstract

Objective: To describe and synthesize client-centered care and service in home care for older persons.

Methods: The study was an integrative review using the guidelines for literature reviews by the Joanna Briggs Institute. The research process followed the Whittemore and Knafl framework and PRISMA toolkit in the selection of eligible articles. The CINAHL, Medline, Scopus, Web of Science and Social Sciences abstracts were searched for articles published between January 2007 and May 2020 according to previously designed search strategies. In total, 24 articles were deemed relevant for an analysis using a thematic analysis.

Results: The analysis resulted in four themes with sub-themes which revealed that client-centered care and service in home care consist of: 1) Clients' involvement in their own care; self-care, decision-making, satisfactory daily life, 2) Family members' and care partners' participation in care; family members' and care partners' commitment to care, family members' and care partners' competence in care, 3) Communication and co-operation; communication models, empowerment, partnership, and 4) Evidence-based service competence; delivery and organization of services, implementation of services, versatile clinical skills, quality outcomes and personnel wellbeing.

Conclusions: According to the results, achieving client-centered care and service in home care requires the realization of all of the above aspects. The practice of nursing must better identify all dimensions of client-centered care and take these into account in the delivery of home care services. KEY POINTS Client-centeredness is a fundamental value and the basis of nursing and care in home care provided for older persons This paper: deepens and structures the concept of client-centered care in the context of home care. assists professionals to understand the factors behind client-centered care within the home care environment. provides deeper understanding of the roles of the older person, family members, and the service system in developing client-centered services in home care for older persons.

Keywords: Client-centered care; evidence-based nursing; home care; home services; older person.

PubMed Disclaimer

Conflict of interest statement

No potential conflict of interest was reported by the author(s).

Figures

Figure 1.
Figure 1.
PRISMA flow diagram [22].

Similar articles

Cited by

References

    1. World Health Organization , European office. Integrated care models: an overview. 2016. Available from: http://www.euro.who.int/__data/assets/pdf_file/0005/322475/Integrated-ca...
    1. Genet N, Wienke B, Kringos D, et al. . Home care in Europe: a systematic literature review. BMC Health Serv Res. 2011;11:207. - PMC - PubMed
    1. Kringos DS, Boerma WGW, Hutchinson A, Saltman RB, editors. Building primary care in a changing Europe. UK: European Observatory on Health Systems and Policies; 2015. Available from: http://www.euro.who.int/__data/assets/pdf_file/0018/271170/BuildingPrima... - PubMed
    1. Landers S, Madigan E, Leff B, et al. . The future of home health care: a strategic framework for optimizing value. Home Health Care Manag Pract. 2016;28:262–278. - PMC - PubMed
    1. Bjørkquist C, Forss M, Samuelsen F.. Collaborative challenges in the use of telecare. Scand J Caring Sci. 2019;33:93–101. - PubMed