Sua equipe de cozinha está lutando com novas ferramentas digitais. Como você pode treiná-los efetivamente para o sucesso?

It would be helpful for your staff to learn by example. You should be in the kitchen using the tech day in and day out letting the staff know that you know how to use it too.

To effectively train your kitchen staff on new digital tools, start by assessing their specific needs and skill levels. Engage with them to identify knowledge gaps and areas where they feel less confident. This initial assessment will allow you to design a tailored training program that addresses their unique requirements, ensuring each team member gets the support they need for success.

No matter the skills required to do a job, training is easy when it is tailored to the task at hand. One of the biggest mistakes in training is to train the employee on everything. Pick the 5-10 skills that are going to bring value to the organization. Being able to learn these key skills in a standardized fashion will lead to repetitious training; the second key to learning a new skill. Do it again and again until they think they have it, then do it a little more. Follow on training is always good to solidify the skill and ensure it has been acquired and perfected as much as possible.

Tailor training and use extra labor. It is hard to fully train someone, especially in a kitchen, when you are running a tight roster. Have extra hands scheduled for the shift to buffer so you can really get hands on with your team member. The loss in labor is worth it to have someone perfectly trained.

Target a task that will save staff time, and create a plan for its gradual adoption into daily routines. Use slower times to reinforce learning, and conduct follow-ups to ensure it’s being consistently applied. Repeat for remaining tools, and evaluate the effectiveness of the tools regularly via staff feedback.

Praising strengths as well as being available to answer questions in real time can add to staff confidence and compliance. Getting used to new processes are essential for business success. Make sure staff know they are important as well!

I think the real question here is why am I getting such complicated technology for my kitchen staff in the first place? It sounds like it’s on me to choose something more approachable and user friendly.