4.4
165K reviews
5M+
Downloads
Content rating
Everyone
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About this app

Enjoy the easiest way to manage your accounts and services, with features customised just for you.

Get things done your way in just a few clicks on the du App:

- Check your consumption and balance
- Pay or recharge your line
- Pay or recharge for a friend
- Check for special offers
- Change your plan
- Purchase data and roaming add-ons
- Purchase our products
- Manage your accounts
- Get chat support
- Book an appointment to visit the nearest du store

We update our app regularly to always meet your needs so you can always get things done your way.

Enjoying our app? Rate us or write a review.
Updated on
Aug 7, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
163K reviews
Shamal Raj
August 23, 2024
I would have given 5 stars. Only drawback is that the spam call reporting is not working properly from the app. it is lagging and very unresponsive which is very frustrating for customers. It is such a simple functionality and it seems like it was intentionally made slow to avoid getting reports. Otherwise it is a good app.
2 people found this review helpful
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EITC, du telecom UAE
August 24, 2024
Hi, can you please try reinstalling the app. Please contact us at Customer.care@du.ae if the issue persists.
Mahmood Alkarbi
August 16, 2024
After I started my Home Wireless subscription it was advertised that I will be benefiting from some Entertainment subscriptions and vouchers. However, I cannot redeem them for some technical issues and always get error messages. It's really frustrating!
1 person found this review helpful
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EITC, du telecom UAE
August 17, 2024
Hi, please contact us at Customer.care@du.ae and share your Android version and device details. We will reach out to you with assistance.
Mood Mood
August 7, 2024
Unbelievably bad apps this one and the other du pay app. BOTH APPS DON'T WORK!!!! They keep loading infinitely without opening!!!!!!!!!! BAD TOO BAD experience At the time when I tried to check the available bundles and when I tried to transfer the money!!!!!! Not just like that, NO CUSTOMER-SUPPORT ON CHAT OR CALL. HOW TO CONTACT THEM? This is why I came here to put my words so may, and perhaps someone will take these notes and fix the apps.
4 people found this review helpful
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EITC, du telecom UAE
August 7, 2024
Hi, Sorry about the inconvenience. Try clearing the cache or reinstalling the app. In case the issue still persists, kindly send the error screenshot to Customer.care@du.ae along with the contact details so that we check this.

What's new

- Customers can now Recharge and Pay their Bills using Google Pay and Samsung Pay wallets.
- Customers can set Auto-Recharge for their prepaid lines.
- Bug fixes and general improvements.

We keep updating our App regularly to always meet your needs.
Enjoying our App? Rate us or write a review.