4.5
92.1K reviews
5M+
Downloads
Content rating
Mature 17+
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About this app

Stay connected at any time and from anywhere. Explore the My Vodafone app for simplified management of all your Vodafone products and services.

Access the My Vodafone app and benefit from all the features:

Usage monitoring
• Check your data, minutes and SMS consumption, and the renewal date of your services;
• Set traffic limit alerts.

Invoices, top-ups and balance
• Check your PAYG balance and do top-ups;
• Get your invoices and activity history;
• Set up Direct Debit and Electronic Invoicing and make secure payments.

Management of all services
• Manage all your accounts and related services;
• Change your plan, upgrade your bundle, and sign up for new services.

Customized offers
• Enjoy exclusive promotions designed exclusively for you.

eSIM
• Swap your physical SIM card for the digital version in just a few steps.

Clube Viva offers
• Check your available points and redeem them for discounts in the online store on devices and accessories.

Happy offers
• Discover exclusive discounts on Vodafone products and other brands in a variety of categories;
• Spin the Happy Days wheel and win prizes every week.

Yorn Shake It
• Exclusive to Yorn clients. Shake your phone for the chance to win a variety of prizes.

24-hour customer support
• Clarify your questions at any time using TOBi chat;
• Check the status of your fixed service.

Download now and access all your Vodafone products and services in one place.
Updated on
Aug 20, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
91.1K reviews
Ricardo Morgado
June 21, 2024
On top of the terrible usability (Vodafone should definitely hire better UX professionals), the app now doesn't even run anymore. "Error 500 - Internet Server Error". I'm seriously considering migrating to another operator. Their app/website isn't trustworthy at all.
Vodafone Portugal, Comunicações Pessoais, S.A.
June 21, 2024
Olá, Ricardo, para que possamos analisar e efetuar os despistes necessários, pedimos que nos envie os seus dados (número de telemóvel, morada completa e nome completo do titular) através do chat: https://tobi.vodafone.pt/
Gonçalo
April 13, 2024
This app is so slow that should be rebuilt from scratch at least in Portugal. It could also have a problem reporting section, with real person workers, not just robot chat. This should have a copy of the tech assistance requests in another European union country, other than Portugal. To keep relevant history. The chat in de the app is not available at the moment. It's probably some problem with the code or the build in Portugal as usual.
Vodafone Portugal, Comunicações Pessoais, S.A.
April 13, 2024
Olá, Gon, lamentamos que a sua experiência com a app My Vodafone não esteja de acordo com as suas expectativas, trabalhamos diariamente para ir ao encontro das suas necessidades. Gostaríamos de perceber melhor a sua opinião, pedimos que a partilhe através do nosso formulário: http://vfpt.pt/formemail
Rui Pedro Bernardino
May 28, 2024
The app does provide some "nice" functionalities. But is so severely broken that it becomes useless: 2/3 times it just won't start and when it does it always requests to setup authentication and MFA. A pity.
Vodafone Portugal, Comunicações Pessoais, S.A.
May 28, 2024
Olá, Rui. O desempenho da app pode estar relacionado com a rede móvel ou wi-fi que esteja a utilizar, em função de diversos fatores, como configuração da rede local, carga e desempenho dos equipamentos. Para efetuarmos os despistes necessários, pedimos que nos envie os seus dados de cliente através do chat: https://tobi.vodafone.pt/

What's new

User experience improvements

App support

About the developer
VODAFONE PORTUGAL - COMUNICAÇÕES PESSOAIS, S.A.
apoio.online@vodafone.com
AVENIDA DOM JOÃO II, 36 8º 1998-017 LISBOA (LISBOA ) Portugal
+351 913 216 907

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