Visible mobile

4.2
42.1K reviews
500K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

The Visible app makes managing your service easy - you can make a payment, upgrade your plan and get 24/7 assistance in just a few taps. Here’s a glimpse of what else you can do in the app:

Join Visible
· Shop phones & wearables
· Bring your own device
· Explore Visible and Visible+ plans
· Get paid to trade in your phone
· Get a new phone on us with “Visible Payback”

Activate and Port
· Activate with eSIM or physical SIM card
· Transfer your phone number from another carrier
· Switch your service from one phone to another

Manage your account
· Securely make a payment
· Upgrade your plan
· Update account information
· Enroll in Autopay
· Swap payment methods

Privacy and Security
· Manage your trusted devices and biometrics
· Learn about your Privacy Choices
· Use the Data & Privacy Portal to exercise your Privacy Rights
· Enable Spam Protection

Get 24/7 support
· Chat with our Care team right from the app
· Tweet us @visiblecare
· Message us on Facebook facebook.com/visiblemobile/

See what we’re up to:
www.instagram.com/visiblemobile
www.tiktok.com/visible
https://www.twitter.com/visible
https://www.facebook.com/visiblemobile/
https://www.youtube.com/@visible
Learn more at Visible.com

What are you waiting for? Make the switch to Visible today! Visit www.visible.com

California residents can learn more about their rights in our California Privacy Notice at https://www.visible.com/legal/privacy/#cpp
Updated on
Aug 16, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
41.6K reviews
Wynand Tredoux
August 13, 2024
App mostly works. But often throws vague errors and I need to contact support to get it sorted. When using the live chat, the text field at the bottom of the screen often moves off the screen. I need to close the chat and re-open it to enter any more text. App definitely needs some more QA and polish. Just spent 30 mins in a recaptcha loop, and was still unable to log in. Don't bother with the app, just use the website.
4 people found this review helpful
Did you find this helpful?
Visible Services, LLC
August 13, 2024
Hi, this is definitely not the experience we want our members to have at Visible, and we’re so sorry this has been an issue for you. Please reach out to our Care team via web/app chat, or via social media to resolve your issue.
Jordan Frank
August 7, 2024
Its good over all. The data speeds are not amazing in my area (AZ 85204), but its alot faster than my last carrier. I just wish I could get max speeds. It's really good for video watching but if your trying to download something it's probably better to get wifi. Having said that for the price I'd say you get more than your moneys worth.
8 people found this review helpful
Did you find this helpful?
Anthony Coons
August 22, 2024
Extremely disappointing experience within the first week unfortunately. I can't express how utterly frustrating the customer support bots are and I got sent a completely USELESS sim card by visible. The agent I finally got in touch with told me it was useless and sent me another one which I got within 24 hours which was nice, but the amount of time it took for me to find out my sim was faulty is upsetting. I hope the service works from here on out, but I'm most likely getting a better service.
Did you find this helpful?
Visible Services, LLC
August 22, 2024
Hi, this is definitely not the experience we want our members to have at Visible, and we’re so sorry this has been an issue for you. Please reach out to our Care team via web/app chat, or via social media to resolve your issue.

What's new

Big news! You can now bring your number to Visible and activate your service in one easy step. We’ve also invited our friend Line Lock to bring their new features to the party, which keeps unauthorized users from stealing your service, and adds another layer of security to your account. We love that for you.