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Keep your accounts safe with biometric approval
What is biometric approval?
Now you can add an extra layer of advanced security in our app – set up biometrics. It goes beyond face recognition to identify what makes you unique
It involves taking a photo of yourself that is encrypted and securely stored on the Royal Bank database. You can then also record your voice, which is securely stored as well. When you come to use biometric approval you’ll need to put your face in the frame and follow the on-screen instructions.
This is a check to make sure you're a real person and helps stop fraud. It is a simpler way of managing your money and is a handy alternative to your card reader.
3 great reasons to set up biometric approval
App available to customers aged 11+ with compatible iOS and Android devices and a UK or international mobile number in specific countries.
Biometric approval is available to eligible mobile app customers aged 16 or over.
How do we make online shopping more secure?
Important banking regulation was introduced to improve online payment security and protect you from fraud and scams.
In a nutshell it means we’ll ask you to confirm your identity and approve transactions more often.
It’s simple. If we need to check it’s really you, we’ll ask you to open your app. You can approve or decline the transaction with your face ID, fingerprint or passcode.
Trusted Beneficiary (also known as Trusted Retailer) is a part of the regulation, and you can use it to reduce how often we need to ask you to approve transactions.
Sometimes, when we ask you to approve a transaction, we will give you the option to add the retailer to your trusted list. This means you won't always have to confirm your identity when you next shop at that retailer.
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Support to help you fight fraud
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