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Welcome to the UK
We know this is a difficult time for you and your family and we hope your loved ones are safe.
We're here to help make opening a bank account as simple and straightforward as possible, so we'll be with you every step of the way to help you get started.
App available to customers aged 11+ with a compatible iOS and Android device and a UK or international mobile number in specific countries. Ukrainian mobile numbers not compatible.
Email address
To apply for this account online, you'll need an email address. This is so we can ask you for any documents we need and to keep you updated on the progress of your application.
Mobile number
We recommend having a valid phone number set up in your name. This is not essential, but will help you access your account via Mobile or Digital Banking.
Apply online
Take a moment to read what you'll need to open your account before you apply, so you'll be all set to complete your application.
Need support with your application?
If you're struggling to apply for an account online, you can visit your local branch where a member of staff will help you through the application.
Don't worry if you don't speak english, we have an interpreter service available in our branches to support you. Find your nearest branch using our branch locator and don't forget to bring along the documents we need to open your account.
український переклад
Натисніть кнопку нижче, щоб переглянути цю веб-сторінку українською
Русский перевод
Нажмите на кнопку ниже, чтобы просмотреть эту веб-страницу на русском языке
UK charity support for refugees
Refugee Council
British Red Cross
Refugee Education UK
The above links are to external, third party websites, and we are not responsible for their content.
Frequently asked questions
If you carry on applying, it means you're happy with what's in these documents, including the FSCS information sheet. Please take some time to review, print and/or save the important information.