nana music, Inc. (“Our Company”)
places importance on personal information protection. Our
Company will ensure the protection of Members’ personal
information by complying with Act on the Protection of
Personal Information as well as its own privacy policy
(“this privacy policy”). Terms not defined by this
privacy policy will have the same definition as defined
by the Terms of Use for nana.
1. Definition of Personal
information
In this privacy policy, personal
information means personal information defined in Act on
the Protection of Personal Information, that is,
information related to existing individual that could
identify a specific individual by name, date of birth,
and other description, etc. (including information that
could easily be collated with other information and as a
result could identify a specific individual)
2. Information Collected
and Purpose of Use
The information Our Company collects from users of the service, how we collect it, and the purposes for its use, are as follows.
1.When collecting information from the user
themselves
Types of personal information collected |
When collecting information |
Purpose of use |
User name, profile picture, profile description
and other profile information |
When creating or editing a profile |
To provide the service (disclosure of profile
information) |
User ID, information about the app and device,
e-mail address, user name, name, and details of
inquiries |
When a user makes an inquiry |
To respond to inquiries |
IP address of access source, country code of
access source, information on apps and devices |
When a user uses the service
・Posting contents
・Playing contents
・'nana LIVE'
・'nana party'
・Community
・Posting comments
|
To maintain the system of the service in order to prevent unauthorized use of the service and to respond to other general problems, etc. |
Name, address, phone number, email address, Twitter and other SNS account information, age, gender, occupation, date of birth and other information sent by the user
|
When users send information to Our Company
・Reporting of copyright infringement, etc.
・Information provided using a special form, from
participants, etc., involved in user surveys,
questionnaires, events, planning, and gift
campaigns, etc.
|
・To respond to reports of copyright infringement
・For user surveys, questionnaires, events,
planning, and gift campaigns, etc., carried out by
our company, and to select, draw, contact, or send
prizes in relation to such.
|
2.When collecting information from someone other than the user themselves
Types of personal information collected |
When collecting information |
Collection source |
Collection method |
Purpose of use |
Of the information provided by the user to the
external service (including SNS services such as
Facebook, Twitter, etc., and their Apple ID), the
information specified to the user (ID of the external
service, e-mail address, etc.)by the external service
or our company when permitting cooperation with the
external service. |
When registering an account or linking to other
external services |
External services that the user has given
permission to be linked |
When the user has permitted linking with an
external service when using the service, information
will be collected from said external service in
accordance with the details agreed upon at the time
of said authorization. |
To create an account for the service, to log in, to use the service in conjunction with external services, and for Our Company to contact, notify, and provide information to the user. |
3. Change in Utilization
Purpose of Collected Personal information
Our
Company may change utilization purpose of collected
personal information within reasonable scope. Any changes
will be notified to Members or open to public.
4. Limitation of
Utilization of Collected Personal information
Excluding the cases where permitted by Act on the
Protection of Personal Information or other laws and
ordinances, Our Company will not utilize collected
personal information beyond the scope of utilization
purpose without Members’ permission except following
circumstances.
- In cases where based
upon laws and ordinances.
- In cases where it is
necessary to protect a person’s life, body or property,
and it is difficult to take permission from the
Member.
- In cases where it is
necessary to cooperate with national or local
governmental organizations or its representatives to
execute certain tasks that are set forth in laws and
ordinances, and taking permission from Members could
cause a problem for such execution.
5. Collecting Personal
information
Our
Company will collect personal information properly, and
will not collect them through fraudulent or other
unlawful means.
6. Safe Management of
Personal information
Our
Company will properly supervise our own staff members to
ensure safe management of personal information against
potential risks such as loss, destruction, falsification
or leaking of personal information. In case of
outsourcing, Our Company will properly supervise the
outsourced company to ensure safe management of personal
information at such company.
7. Provision of Collected
Personal information to Third Party
Our
Company will not provide any of our Member’s personal
information to third party without permission of the
Member except the cases in which Act on the Protection of
Personal Information or other laws or ordinances permit
such disclosure; provide, however, that cases specified
below are deemed not to constitute provision to third
party.
- In cases where based
upon laws and ordinances.
- In cases where it is
necessary to protect a person’s life, body or property,
and it is difficult to take permission from the
Member.
- In cases where it is
necessary to cooperate with national or local
governmental organizations or its representatives to
execute certain tasks offset forth in laws and
ordinances, and taking permission from Members could
cause a problem for such execution.
- In cases where Our
Company utilizes or processes statistical information
(including provision to third party).
- In cases where merger
and acquisition or other business succession
occurs.
- In cases where
disclosure of certain part of personal information to
the extent not violating Member’s interest is necessary
for Our Company or the third party’s interest.
8. Disclosure of Personal
information
Our
Company will without delay disclose personal information
when a Member claims for disclosure based upon Act on the
Protection of Personal Information after our proper
identity verification. However, the foregoing may not
apply when Our Company is not obligated to disclose such
information under Act on the Protection of Personal
Information or other laws or ordinances.
9. Correction of Personal
information
Our
Company will without delay make correction, addition or
deletion (“correction, etc.”) of personal information
when a member claims such correction, etc. based upon Act
on the Protection of Personal Information. Correction,
etc. of personal information will be made after our
proper identity verification of the Member and research
necessary to the extent required to achieve the
utilization purpose. When correction, etc. is made, such
Member will be informed. However, the foregoing may not
apply when our company is not obliged to make a
correction, etc. of personal information under Act on the
Protection of Personal Information or other laws or
ordinances.
10. Suspension of Use of
Personal Information
Our
Company will suspend use of personal information when
reasonable allegation based upon Act on the Protection of
Personal Information is made by a Member claiming that
personal information is (i) used beyond the scope of
published utilization purpose or (ii) obtained through
fraudulent or other unlawful means, and Our Company
considers such allegation is based upon good reasons.
Suspension of use of personal information will be made
after our proper identity verification of the Member, and
such Member will be informed about such suspension.
However, the foregoing may not apply when Our Company is
not obliged to suspend use of personal information under
Act on the Protection of Personal Information or other
laws or ordinances.
11. Personal Information of
Members and Users Under the Age of 16
Our
Company shall make sure to strictly comply with
applicable laws and regulations relevant to the
collection, storage, and use of personal information
relating to Members under the age of 16. In the event of
a child having provided personal information to Our
Company without the consent of their parent or guardian,
we ask that a parent or guardian contacts us at the
address specified in this privacy policy.
12. Use of Cookie and Other
Technologies
Services provided by Our Company may use Cookie or other
similar technologies. These technologies are beneficial
to monitoring and improvement of our Services. Any
Members who want to disable Cookie may do so by changing
setting of their web browsers. However, such disablement
of Cookie could lead to dysfunction of part of our
Services.
13. Third Party Advertising
and Analytics Services
Our
Company collect some anonymous usage information to help
us improve the Services provided by Our Company and use
Third Party Advertising and Analytics Services (Admob,
Google Analytics, Firebase).
14. Contacting Us
Please contact our Personal Information Helpdesk at the
following for any disclosure requests, feedback,
questions, complaints, or other inquiries regarding the
handling of personal information.
[Personal Information Office]
Kurashima Shibuya Bldg. 5F, 2-3-8 Shibuya, Shibuya-ku, Tokyo
150-0002
nana music, Inc.
CEO: Akinori Fumihara
[Personal Information Helpdesk]
E-mail: privacy@nana-music.com
15. Continual
Improvement
This
privacy policy is subject to change due to continual
improvements of the Services.
16. Language
The
original of this privacy policy shall be in Japanese, and
in case of any discrepancies between the original and its
translation, the Japanese version shall govern.
Supplementary
Provisions
- 2012/6/1
Established
- 2015/5/12 Revised
- 2019/5/20 Revised
- 2022/4/22 Revised
- 2022/6/10 Revised