Mi Movistar

3.9
285K reviews
10M+
Downloads
Content rating
Everyone
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About this app

Welcome to the My Movistar app!

Download the Mi Movistar application and manage your mobile contract and prepaid lines and services. All with the advantage of doing it comfortably from your mobile device. Available for Movistar Spain customers

We tell you everything you can do:

- Instantly check your contracted products, the contracted Fiber or ADSL Internet speed and your data and call consumption, both on your mobile line and landline. This way you can control extra expenses.
- Access details of your invoices. You can download them in PDF format.
- Activate and manage your services:
* Mobile line: Voicemail, call forwarding, roaming and others. Likewise, you can consult the PUK code in cases of terminal blocking.
* Digital: Secure Connection, Smart WiFi, Movistar Cloud…
* Television platforms and content
- Don't run out of mobile data: contract additional extra data if you need to complement your monthly rate, manage data shared between your lines or pay per use. Or check if you have unlimited data on your rate.
- Enjoy Offers and exclusive content in the Store section.

Besides…
- Track your orders.
- Use technical support in case of breakdown.
- Activate the mobile line consumption widget for your smartphone desktop and always have this information at hand.
- Manage your mobile prepaid lines: check balance, consumption and movements. Perform balance recharges or request a balance advance. Manage data or call bonuses.
- Try the speed test of your Internet connection from your mobile (for WiFi or Mobile Network depending on how you connect).
- With Movistar Tokens you get fantastic experiences. Easily generate tokens just for exploring your Movistar world and redeem them for first-run movies, unlimited data bonuses, tasting channels on Movistar +, exclusive raffles, fantastic experiences and much more.

We appreciate your questions and suggestions to offer you the best application in its category: appmimovistar@telefonica.com.
Updated on
Sep 24, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.9
282K reviews
Giacomo-Angelo Ursulean
October 25, 2024
This has got to be one of the worst user interfaces in an app that I've ever seen. After accessing the app and entering the code to see the details of your plan, guess what, you only see a page with your phone number, which you have to click; which brings you to a second page, in which, again, you don't see anything about the details of your plan, one click afterwards and you can finally see some details. Definitely not user friendly.
Sakir Balci
October 19, 2024
Stupid app. It is not user friendly at all. Besides, it often fails to display my products (my mobile and wifi etc.). It is surprisingly disappointing for a big company like Movistar..
Thomas
May 14, 2024
This is a horrible app. It is incredibly slow, stalls all the time, has an unnecessarily complicated user interface where you have to go look for everything, the information displayed is often wrong or not updated, ... It is unbelievable how a big company like Telefonica can't afford to put some money into a decent app. One year later... And still as bad as a year ago. What improvements have you made? Nothing.
15 people found this review helpful
Movistar España
June 12, 2023
Sentimos Thomas que la aplicación no te guste. Seguimos trabajando para mejorarla. Un cordial saludo.

What's new

¡Gracias por usar la app Mi Movistar! En esta versión hemos mejorado el funcionamiento de la app para que tengas una experiencia cada vez mejor.

App support

About the developer
TELEFONICA MOVILES ESPAÑA SA
appmimovistar@telefonica.com
RONDA DE LA COMUNICACION, S/N - DISTRITO C - EDIF. SUR 3 28050 MADRID Spain
+34 660 65 63 48