Mercure Brisbane Spring Hill 4 stars

Customer review rating (ALL Rating) 4.2/5 402 reviews

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Description

Hotel extras

  • Located near Wickham Street medical facilitiesand a short stroll from King George Square.

  • Elevated location above Brisbane city with balconies in every room.

  • A stonestrow away from Suncorp Stadium for allyour favourite sports and events.

  • Magnificent pool with city oasis relaxation area.

Our accommodation(s)

Hotel location

Mercure Brisbane Spring Hill

345 Wickham Terrace
4000 SPRING HILL
Australia

GPS:-27.464340209960938, 153.0211181640625

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

OSTERIA ROMA

Neighbouring the hotel, an Italian gem nestled in the heart of Spring Hill. Osteria Roma is committed to authenticity, quality and fostering moments of joy.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 180 

attendees

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  402 reviews

Good stay

Customer review rating 4.0/5

Carlo B. Families - Confirmed reviews ALL

Comfortable stay and friendly staffs.

Dear Carlo Paolo, Thank you kindly for your comments regarding your stay at the Mercure Brisbane Spring Hill, it is always a pleasure to receive positive feedback. I will ensure to share your comments with our entire team as I know your compliments will serve as an encouragement as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Kind regards, Kristian Lindhe General Manager Mercure Brisbane Spring Hill

Good location for cbd and train station, close to medical facilities.

Customer review rating 4.0/5

Tc2024 Families - Confirmed reviews ALL

Arrived early to Brisbane and was able to drop our bags off before heading to an appointment, we had good luck and got to check in straight away and have a quick refresh from our flight. Buffet breakfast was part of our room package which was a good start to the day. Scrambled eggs were old on one occasion and our child had hoped for some pancakes like other Accor properties but made do with the bacon and croissants. In room dining qr code was not valid and options from the restaurant for dinner were limited for a picky eater. Secured Parking in basement would be recommended for a micro car due to the locations of the structural concrete posts you had to negotiate upon each entrance level and parking cost us $25 per day. Would recommend to others and stay again. Staff were friendly and our suite room was very tidy.

Dear Tanya, Thank you for your comments regarding your recent stay at the Mercure Brisbane Spring Hill. I will ensure to share your feedback with the team as I know it will serve as an encouragement as we strive to improve the quality of our service. I hope your next visit will be more pleasant than the previous one. Kind regards, Kristian Lindhe General Manager Mercure Brisbane Spring Hill

Extremely Dissappointed

Customer review rating 0.5/5

Anonymous Families - Confirmed reviews ALL

Quality of room was very inferior, very noisy with building site next door, ants in the room, broken curtains which didn't cover the window, toilets not cleaned & misinformation provided by staff. Overall would not recommend to anyone

Dear Kate, Thank you for taking the time to tell us about your experience at the Mercure Brisbane Spring Hill. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have recently taken over this property and are in the process of bringing it in-line with our Accor Standard. I assure you your comments will be taken seriously and reviewed with the leadership team for future improvement of our hotel. We appreciate your sharing your concerns, and it is our hope that you will give us another opportunity in the future. Kind regards Kristian

For me well located, for walking to nearby train, buses and city.

Customer review rating 5.0/5

Lisa Solo - Confirmed reviews ALL

Great stay, friendly and helpful staff, whether at front desk, housekeeping and bar/restaurant. I would definitely stay again, as it was also, well priced for my budget. I found it through, my virgin app, whilst booking my flights return from Perth.

Dear Lisa, Thank you kindly for your comments regarding your stay at the Mercure Brisbane Spring Hill, it is always a pleasure to receive positive feedback. I will ensure to share your comments with our entire team as I know your compliments will serve as an encouragement as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Kind regards, Kristian Lindhe General Manager Mercure Brisbane Spring Hill

Nice friendly stay

Customer review rating 4.0/5

Tony Couples - Confirmed reviews ALL

Rooms were very clean , friendly staff and location was handy for us .

Dear Tony, Thank you kindly for your comments regarding your stay at the Mercure Brisbane Spring Hill, it is always a pleasure to receive positive feedback. I will ensure to share your comments with our entire team as I know your compliments will serve as an encouragement as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Kind regards, Kristian Lindhe General Manager Mercure Brisbane Spring Hill

Other web-users rate our hotel

  • 1,028 reviews 7.6/10 Location
  • 1,208 reviews 6.9/10 Room
  • 975 reviews 7.9/10 Service
  • 46 reviews 5.6/10 WiFi
  • 483 reviews 6.6/10 Cleanliness
  • 265 reviews 6.9/10 Breakfast

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