Mercure ICON Singapore City Centre 4 stars

Customer review rating (ALL Rating) 3.8/5 829 reviews

Mercure ICON Singapore City Centre - Image 1
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Description

Hotel extras

  • Ideal choice hotel located on Club Street between Chinatown and the Central Business District.

  • Convenient location near CBD, Marina Bay, Suntec City, Bugis, Raffles Place, and Boat Quay.

  • Unlimited high-speed Internet Wi-Fi access on multiple devices.

  • Gym, laundromat and swimming pool, with a restaurant and lobby lounge and bar.

  • Located in the heart of Chinatown with dining, clubbing, chill-out and shopping choices.

Our accommodation(s)

Hotel location

Mercure ICON Singapore City Centre

8 Club Street
069472 SINGAPORE
Singapore

GPS:1.28304, 103.84655

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  829 reviews

Small room size

Customer review rating 2.0/5

Tarun G. Couples - Confirmed reviews ALL

Lack of vegetarian items in the breakfast menu. Room size was small Located little far from centre point.

Dear Tarun G., Thank you for taking the time to provide us with your feedback regarding your recent stay. We do apologise for any shortcomings that occurred during your stay. I would like to assure you that we have taken your comments in a positive manner in order for us to enhance our guest service deliverables. Kindly note that we have briefed our external F&B operator to take note of the feedback regarding vegetarian items during breakfast, to cater to the needs of our guests. Once again, thank you for taking the time to provide us with your invaluable feedback and we look forward to welcoming you back to our hotel soon. Regards, Mercure ICON Singapore City Centre

Well located, accessible to most of everything!

Customer review rating 4.0/5

Edz Couples - Confirmed reviews ALL

The location of the hotel is the best! It's near in MRT station, bus stop, hawker centre's, and it seems everything here is accessible. It's in the heart of Chinatown. They provide ice, laundry and iron in 2nd floor. Service was good during are stay. For Asian perspective the room is so-so, it's not that spacious. The bathroom size is good enough for Asian people. Stayed here for 5nights.

New, clean, helpful staff, great location.

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

I thoroughly enjoyed my stay at the Mecure Icon. It was easy to get around by walking or using the MRT stations close. Plenty of food options near by with La Pa Sat a 5 to 10 minute walk. Staff were friendly and helpful. Check in and check out was simple. Enjoyed the break buffet options. The pool is lovely, big and quiet with a nice city skyline view.

Great location and great value for money

Customer review rating 4.5/5

Ian J. Business - Confirmed reviews ALL

Pros: Fantastic location next to the heart of the CBD. I walked to all of my meetings and drinks. Hotel is bright and new. Fantastic business hotel. Cons: gym small and breakfast not particularly extensive. All in all, great value for money considering quality of hotel and location.

Bad experience

Customer review rating 1.0/5

Anonymous Couples - Confirmed reviews ALL

- stay in weekdays but didnt get room upgrade for platinum member - cannot get late c/o at 6pm. They provide at only 2pm but in that c/o day card cannot be used at 1.30pm - room is so tiny - breakfast is not good enough

Thank you for taking the time to provide us with your feedback regarding your recent stay. We do apologise for any shortcomings that occurred during your stay. I would like to assure you that we have taken your comments in a positive manner in order for us to enhance our guest service deliverables and for retraining efforts with our colleagues, to ensure such incidents are well managed and not occur again. Once again, thank you for taking the time to provide us with your invaluable feedback and we look forward to welcoming you back to our hotel soon. Regards, Mercure ICON Singapore City Centre

Other web-users rate our hotel

  • 2,555 reviews 9.7/10 Location
  • 2,914 reviews 4.4/10 Room
  • 1,516 reviews 6.6/10 Service
  • 17 reviews 8.1/10 WiFi
  • 2,031 reviews 1.4/10 Comfort
  • 1,012 reviews 8.8/10 Vibe
  • 905 reviews 6.8/10 Cleanliness
  • 529 reviews 9.4/10 Pool

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