Domaine Reine Margot Paris Issy MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.8/5 535 reviews

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, 92130 ISSY LES MOULINEAUX, France

Description

Hotel extras

  • Garden and terrace with breathtaking views of the Eiffel Tower

  • Spa with hammam, sauna and pool

  • Paris Expo Porte de Versailles is 5 minutes by car and 19 minutes on foot

  • Speakeasy bar set in an old chapel

  • Issy-Les-Moulineaux business center 700 m away

Our accommodation(s)

Hotel location

Domaine Reine Margot Paris Issy MGallery Collection

92130 ISSY LES MOULINEAUX
France

GPS:48.8228643, 2.2770887

Telephone
Fax +33000000000000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

MARGUERITE 1606

Marguerite 1606 is a chic restaurant and fabulous terrace in Issy-les-Moulineaux. The cuisine is both hearty and healthy, and brunch is a celebration of local produce, often direct from the hotel garden.

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Your meetings and events

Room descriptions and layouts

3 

meeting rooms

From 1 to 14 

attendees

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  535 reviews

one of the most relaxed stayed in Paris I have ever had

Customer review rating 5.0/5

Mr N. W. Business - Confirmed reviews ALL

Great service, fantastic rooms, and easily located for the office, I was so impressed I have booked it again for two weeks time

Dear Mr W., We sincerely thank you for having shared your feedbacks following your stay at Domaine Reine Margot! We are delighted to read that you have experienced "one of the most relaxed stayed in Paris" you ever had! We have already shared your comments with our teams that usually aim to offer the best experience to our guests, they were more than happy regarding your grateful! We hope to have the pleasure to welcoming you again and wish you a lovely day. Best regards, Anaïs - Front Office Manager

Well located among greenery

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

The hotel was well located and in a beautiful green setting. Overall the experience was good, but I had issues with room service, where the waiter sent my meal with a bottle of water without being able to open the bottle (he forgot the opener) and did not show up again for 20 minutes, leaving me to figure out how to open the bottle myself. When he showed up he said he had other things to do. Finally, the television only worked intermittently. One area of improvement: the spa is open until 22:00 but the last available appointment for services such as massage and facials is 17:00. With guests that are in Paris on business it is nearly impossible to be able to make it back to the hotel for a spa visit. Allowing later hours would increase business and traffic to the spa. Overall I had an ok experience, but i expect more of a 5-star hotel.

Dear Mrs S., Thank you for taking the time to tell us about your experience at the Domaine Reine Margot Paris Issy MGallery Collection. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We would like to apologize, one again, for the miscommunication regarding your late check-in. Please make sure we have shared your feedbacks with our Spa Manager and Food and Beverage Director in order to improve our services and communication. We hope to have the pleasure to welcome you again and wish you a lovely day! Best regards, Anaïs - Front Office Manager

Below expectation

Customer review rating 0.5/5

H.j Business - Confirmed reviews ALL

I got to check in to a room at in check time but in that room the door to the suite next to it could not be locked. Also the hot water did not work at all in that room. So I had to "check out" from that room and return to the lobby where I sat for 30 minutes until I asked if they can just change my room so I got a door that can be locked and a shower with hot water. They then moved me to the room what is just by the cleaning closet on the 1st floor (just above the service entrance). The service entrance made a lot of nice during the entire evening as sheets etc. was sent away (and arrived). I then called and asked for compensation and she lady on the phone told me that I would get hotel chain credits (but so far I have not received anything). In the morning after the first night, I needed to take a shower before going to a work obligation. However as it took 15?! minutes for the warm water to come I was a bit late to the morning meeting. Overall I was unimpressed by the hotel and the over all service as the staff claimed that they would fix things and then ended ut not doing so. So far no compensation as I was promised and no communication around it. Not what I expect from a 5 star hotel.

Dear Hanna J., Thank you for taking the time to tell us about your experience at the Domaine Reine Margot Paris Issy MGallery Collection. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I just wanted to inform you that, as you were part of a group, we did a rebate of 880€ on the entire group following the hot water issue. We are trully sorry for the inconvinience and hope you will accept it. Furthermore, we unfortunately cannot give points on your ALL card before it has been validated on your side with the email you received. We sent you the ALL Membership to your mentimenter email. As soon as the card is validated, we will post the points. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Best regards, Camille Devaux

Very nice hotel

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

The service overall is poor.

Dear Mr C., We thank you for having taken the time to share your recent stay at Domaine Reine Margot! I sincerely regret to read that your experience did not meet your expectations, particularly regarding the cleaning of the room and your experience at the restaurant. I would be happy to discuss with you to understand how we could improve our service. I remain at your entire disposal and wish you a lovely afternoon! Sincerely, Anaïs - Front Office Manager

Customer review rating 4.5/5

Zine T. Business - Confirmed reviews ALL

I was so happy and it felt so peaceful there , rooms are so clean, the people in stuff where so nice specially PAYE, i will sure go back to your hotel in my next visit.

Dear Mr T., We sincerely thank you for having shared your lovely feedbacks following your recent stay at Domaine Reine Margot! We are more than pleased to read that you had an enjoyable stay, with us, especially the service offered by Paye! We have well noted your remarks regarding the smell of our products, please kindly note that they have already been shared with our Head Housekeeper. We look forward to welcoming you again soon and wish you a lovely day! Best regards, Anaïs - Front Office Manager

Other web-users rate our hotel

  • 227 reviews 9.2/10 Location
  • 285 reviews 8.4/10 Room
  • 455 reviews 8.8/10 Service
  • 185 reviews 7.7/10 Food
  • 154 reviews 9.6/10 Vibe
  • 149 reviews 8.2/10 Breakfast
  • 142 reviews 8.8/10 Comfort
  • 137 reviews 8.2/10 Wellness Area

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