Mantra Terrace 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.2/5 1.086 opiniones

Mantra Terrace - Image 1
Mantra Terrace - Image 2
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52 Astor Terrace, 4000 BRISBANE, Australia

Descripción

Extras del hotel

  • Hotel situado a poca distancia de tiendas, locales de ocio y empresas locales

  • Hotel con unas modernas habitaciones

  • Restaurante y bar

  • A poca distancia a pie de la zona de tiendas y restaurantes

  • Situado a poca distancia de Spring Hill y del centro de la ciudad

Nuestros alojamientos

Localización del hotel

Mantra Terrace

52 Astor Terrace
4000 BRISBANE
Australia

GPS:-27.463372, 153.025882

Teléfono
Fax +61 7 3009 3410

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Mascotas no permitidas
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Instalaciones libres de humos
Cerca de la propiedad
  • Aparcamiento

Centro de fitness

Foto no contractual

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.2/5  1.086 opiniones

Valoración de TripAdvisor  4.0/5  1.427 opiniones

Certificado de excelencia 2024

one employee spoils the booking

Nota de Tripadvisor 2.0/5

vjw2021 Valoración certificada de TripAdvisor

Third time I have stayed here this year. Despite this the young Asian man on reception on sat afternoon very abruptly demanded photo ID (never been asked before ) and a $50 deposit -when I asked why he just sneered and said " in case things go missing " ?! Rude. Also no water in any of the fountains at reception Sat night .Finally room was so small one side of the ( v small double ) bed was wedged against the window - the pillows are also soft as marshmallow - no support . Rest of the staff were friendly and professional to be fair but this guy has utterly put me off rebooking -trust me, nothing in that shoe box I would want to walk off with !

Hello, Thank you for choosing to stay at Mantra Terrace. We are sorry to hear about our team member's interaction has upset you. We will work on further training with entire Guest Services Team. kind regards,

Well located and great value for money

Nota de Tripadvisor 5.0/5

Mary P Valoración certificada de TripAdvisor

Best place to stay. I highly recommend this place. Central to everything including central station. Have water dispenser, microwave at the ground floor. The staff are welcoming and provided very exceptional customer service. Easy access to the train station approx 5 mins walk

Hello, Thank you for choosing Mantra Terrace. Thank you for the positive review regarding team, services and room. We look forward to welcoming you back soon. Kind regards,

Great rooms!

Nota de Tripadvisor 4.0/5

CamMOz En pareja - Valoración certificada de TripAdvisor

Booked on Tripadvisor for the convenient location. We book a suite. It was fantastic value and comfortable. The reception is rather small, but very friendly. The room is spacious and the bathroom is fantastic. There are only a few suites so book these

Hello, Thank you for choosing Mantra Terrace. Thank you for the positive review regarding team, services and room. We look forward to welcoming you back soon. Kind regards,

Look for somewhere else to stay!

Nota de Tripadvisor 1.0/5

Rae B Valoración certificada de TripAdvisor

Last minute booking due to unexpected and sudden change in accommodation plans. Have stayed In Mantra hotels before this, in various parts of the world, this was by far the worst experience ever! The room was small, musty smelling, and dirty! The carpet was stained, and covered in human hair. This was evident when a suitcase was opened on the floor, and as it was a soft side type, when lid was closed, it was covered in hair!! I doubt if that room had been vacuumed for quite some time. We asked for clean towels on day 4 and for room to be cleaned, ie rubbish bin emptied. We had to ask twice, before it happened, and all we got was the towels and a rubbish bag, shoved at us from the doorway! Reception staff were smiley and friendly but ineffective. Asked if they could give us info on an airport transfer. We were told, “no access to that, get the train, or a taxi!” The hotel is advertised as having a restaurant, also advertised on the in-house tv screen This is not the case at all. Shower has good water pressure. Hotel location was good. I would never recommend this place to anyone, and resent the money we payed to stay there.!

Dear Guest, Thank you for taking the time to tell us about your experience at the Mantra Terrace Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will share your comments with our Executive Housekeeper as it allows us to improve on the concerns you have raised, providing future guests with a high quality product Mantra is renowned for. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Muy comodo la hubicacion cerca del centro sin el bullicio de la ciudad.

Nota de clientes de Avis 4.5/5

Anónimo En solitario - Comentarios confirmados ALL

Muy buena la gente muy amalble.

Gracias por tomarse el tiempo de hacernos llegar sus comentarios. Nos complace saber que se sintió cómodo con nuestra ubicación cerca de la ciudad sin todo el ruido. Nuestro equipo también está muy contento de saber que usted los encontró amable y acogedor. En Mantra Terrace Brisbane, nos esforzamos por ofrecer a nuestros huéspedes una experiencia relajante y agradable y es maravilloso saber que hemos tenido éxito en hacerlo para usted. Esperamos volver a verle pronto. Kind regards Stefan Corrigan Front Office Manager

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 314 opiniones 8.9/10 Ubicación
  • 649 opiniones 6.6/10 Habitación
  • 541 opiniones 8.7/10 Servicio
  • 10 opiniones 5.3/10 Internet
  • 346 opiniones 4.5/10 Comodidad
  • 296 opiniones 6.1/10 Limpieza
  • 108 opiniones 8.7/10 Ambiente
  • 25 opiniones 3.9/10 Desayuno

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