Pergamon SP Frei Caneca by Accor

Customer review rating (ALL Rating) 4.4/5 2,303 reviews

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Description

Hotel extras

  • Prime location, close to Avenida Paulista!

  • We are pet friendly! Your small size furry friend is welcome here.

  • Comfortable coworking space available.

  • Restaurant with vegan options

  • Bring your friends along for a happy hour in our bar area!

Our accommodation(s)

Hotel location

Pergamon SP Frei Caneca by Accor

Rua Frei Caneca, 80, Consolação
01307000 São Paulo
Brazil

GPS:-23.55121, -46.64844

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

RESTAURANTE VERISSIMO

Specializing in Brazilian cuisine, Veríssimo restaurant offers unique flavors, vegan options, handmade burgers and an amazing summer menu. Come enjoy this mouth-watering experience! Opens at 6am.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 21 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,303 reviews

TripAdvisor Rating  4.0/5  1,032 reviews

Certificate of excellence 2024

Well located! That's true.

Customer review rating 3.0/5

Roberta M. Business - Confirmed reviews ALL

It was good except for the housekeeping that did not use sheets which cover the entire mattress so our feet kept touching the bear mattress. Very unhygienic.

Prezada Sra. Roberta, Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no Pergamon SP Frei Caneca by Accor. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, pelo fato queira aceitar as nossas sinceras desculpas. Os hotéis Accor desejam sempre prestar a melhor qualidade de serviço nas suas estadas ; por consequente, a sua opinião é para nós fundamental. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações que nos referiu. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando de uma próxima estada. Na expectativa de a acolher brevemente, queira aceitar os nossos melhores cumprimentos Frederico Ferreira Gerente Geral

Boa estadia

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Atendeu as expectativas

Prezado Sr. Geraldo, Agradecemos os seus comentários no seguimento da sua estada no Pergamon SP Frei Caneca by Accor. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Frederico Ferreira Gerente Geral

Great stay

TripAdvisor rating 5.0/5

Henry7654 Solo travel - TripAdvisor review

Great stay in my favorite area of SAO PAULO. My former hotel in Sao Paulo, the NOVOTEL JARAGUA is no longer associated with ACCOR. Thanks to my PLATINUM STATUS, the PERGAMON (ALLACCOR) offered me an early check-in i had a Junior Suite on a high floor overlooking a park

Dear 'Henry' First of all, I would like to thank you for choosing our hotel for your stay! It's an honour for us to welcome you at Pergamon SP Frei Caneca by Accor! It will be a pleasure for us to see you here again! Kindly Rafael Pecim Front-Desk Coordinator

Nice place

TripAdvisor rating 5.0/5

Juliano S Solo travel - TripAdvisor review

The staff always welcome and facilitating to make arrangements for our stay to be perfect . The location is so good making easier to go to the main spots in Sao Paulo . I definitely recommend this hotel to everyone and i will definitely return there for my next stay in Sao Paulo .

Dear 'Juliano S' First of all, I would like tot hank you for choosing our hotel for your stay! We're very glad to read this words about our stay! You can always count on us when travelling to São Paulo! We hope to see you back very soon! Kindly Rafael Pecim Front-Desk Coordinator

Not nearly as nice as the website

Customer review rating 2.5/5

D. Business - Confirmed reviews ALL

The hotel is dumpy, not nice like the website shows. I had to change room, AC was not working. I had 2 little beds instead of a big bed. Carpet is musty, breakfast is TERRIBLE. The first room looked like a bad student dorm, the second one was a *bit* better. Staff is ok and nice, but the hotel itself is quite awful. AVOID.

Dear Mr. B., Thank you for taking the time to tell us about your experience at the Pergamon SP Frei Caneca by Accor. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frederico Ferreira General Manager

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Other web-users rate our hotel

  • 490 reviews 9.5/10 Location
  • 1,056 reviews 6.2/10 Room
  • 1,098 reviews 8.6/10 Service
  • 28 reviews 6.9/10 WiFi
  • 635 reviews 8.4/10 Breakfast
  • 421 reviews 5.6/10 Cleanliness
  • 214 reviews 3.7/10 Amenities
  • 182 reviews 4.3/10 Value

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