Novotel London Blackfriars 4 stars

Customer review rating (ALL Rating) 4.5/5 2,232 reviews

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Description

Hotel extras

  • Green Key Certified Hotel

  • Pet Friendly hotel - allowed in common areas. Service dogs welcome without any restrictions

  • Southbank location, 15-minute walk to St. Paul's, Tate Modern, London Eye, Waterloo station

  • 182 rooms with 55" Tv's and 10 accessible ones, Fully equipped meeting rooms, free Wi-Fi

  • Indoor heated swimming pool, saunarium and fitness centre

Our accommodation(s)

Hotel location

Novotel London Blackfriars

Novotel London Blackfriars, 46 Blackfriars Road
SE1 8NZ LONDON
United Kingdom

GPS:51.505157, -0.104709

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

JAMBOREE FOODFEST & BAR

Take your taste buds on a flavour journey with the Jamboree Foodfest menu. Take on the Raging Bull, dance with The Jerk or have a fling with the Morris Major. Enjoy a laid-back vibe

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 100 

attendees

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,232 reviews

TripAdvisor Rating  4.5/5  3,590 reviews

Certificate of excellence 2024

Great hotel but beware of the Peep show shower!

TripAdvisor rating 5.0/5

FranC706 Families - TripAdvisor review

We had two nights here Friday and Saturday. A room for three female adults. The hitel staff were welcoming. We were in Room 606 we had one king size bed and a sofa bed. Bedroom was a reasonable size with a sofa bed. Clean with towels for three, plenty of water povided a very generous six small glass bottle were in the fridge. The hotel is in a good location though we did use Ubers as we were tired. Took ourselves to Covent Garden on Friday for dinner and then drinks later. On Saturday we headed to Stratford for ABBA voyage easy journey from Southwark. Back to the hotel a quick swim pleasant pool hot tub is chilly as the water feeds in from the pool. Out again and onto Pig and Butcher in Islington by Uber. A couple of drinks in the hotel bar and bed. We didn't bother with breakfast but swam again Sunday morning. Only gripe with the room is the shower you can see a silhouette but if you turn on the light button in the shower you can see pretty much everything. A warning would be good! Despite that a great hotel.

Lacking the protocols of a modern hotel

Customer review rating 2.5/5

Clive B. Families - Confirmed reviews ALL

This hotel does not understand the concept of a credit card deposit to allow for in hotel expenditure. This hotel has not trained its staff to expect chargeback to one’s room. This hotel has rude breakfast staff. This hotel does not train its staff to recognise or acknowledge the Accor Loyalty programme.

Dear Clive B., Thank you for taking the time to tell us about your experience at the Novotel London Blackfriars. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Katie Walsh Guest Services Manager

City break to London

Customer review rating 4.5/5

Marianne Families - Confirmed reviews ALL

The room was large with a lovely balcony. Very close to Southwark Tube station

Dear Marianne O., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katie Walsh Guest Services Manager

Lovely and clean

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Excellent few days away in London, great facilities and a lovely room, the pool was lovely if a bit cold but still very enjoyable! Will definitely be back for work and pleasure 😊

Dear James M., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katie Walsh Guest Services Manager

Well located but improvements are needed

Customer review rating 3.5/5

Manuel Families - Confirmed reviews ALL

The hotel is well located and almost everything is nice but in missing some features such as being a 4 starts hotel still having bathtub instead of a shower tray. Also, I other Novotel hotels (koln, Lisbon) are giving some present/gift for children.

Dear Manuel L., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katie Walsh Guest Services Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,428 reviews 9.7/10 Location
  • 1,643 reviews 7.6/10 Room
  • 1,596 reviews 8.6/10 Service
  • 35 reviews 5.9/10 WiFi
  • 870 reviews 8.1/10 Breakfast
  • 737 reviews 7.1/10 Cleanliness
  • 483 reviews 6.9/10 Pool
  • 9 reviews 4.2/10 Beach

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