Mercure Paris Arc de Triomphe Wagram Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 572 reviews

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Description

Hotel extras

  • Bus station for direct travel to Paris Airportis a 5-minute walk away

  • A quiet and cozy hotel

  • Close to the Champs Elysées and the Palais desCongrès de Paris events center

  • Family Rooms for 4 people and crib available for hire.

  • Free WIFI access throughout the hotel

Our accommodation(s)

Hotel location

Mercure Paris Arc de Triomphe Wagram Hotel

3 rue Brey
75017 PARIS
France

GPS:48.875976, 2.295988

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

LE BAR

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  572 reviews

TripAdvisor Rating  4.0/5  821 reviews

Good location but average hotel

Customer review rating 3.0/5

Cristin Solo - Confirmed reviews ALL

For the price of this hotel, I was somewhat disappointed with my stay. It's clear that you're paying for the location rather than quality of the hotel. The room was very small, which is expected. It was also incredibly dusty and dirty. For the price, this was unexpected and disappointing. On the positive side, the air conditioning in the room worked great.

Dear Ms. Cristin , Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Arc de Triomphe Wagram. We are sorry that your experience did not meet your expectations; specially regarding the room. Do not hesitate to contace the reception availabl 24h during your stay, in order to find soon a solution. We will share your comment with our housekeeping service in order to improve our service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marianna Cavalcanti - Deputy Manager

Well located but check other aspects

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Small but important topic as room cleaning services was inexistent as well the free water bottle was not replaced during my stay. This experience turns out to decrease the improved experience from reception to everything else.

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Arc de Triomphe Wagram. We are sorry that your experience was not as you imagined. Regarding the cleaning service, in our hotel is made everyday unless the guest put "do not disturb" outside the door. For the bottle of water it's a welcome bottle, just for the first day, as it is also mentioned on a sticker put on the minibar door. Do not hesitate next time to ask the reception as our staff is available 24h to provide all the information you need. We hope to see you for your next trip to Paris. Best regards, Marianna Cavalcanti - Deputy Manager

Great service !

Customer review rating 4.5/5

Steven Business - Confirmed reviews ALL

It’s a good hotel at an excellent location but its the staff that helped to make this stay and excellent experience

Dear Steven, Thank you for such a positive comment! We are glad to know that you liked your stay also thanks to our staff. We really hope to see you another time for your next stay in Paris. Best regards, Marianna Cavalcanti - Deputy Manager

Nice rooms, friendly staff

Customer review rating 5.0/5

Ian G. Solo - Confirmed reviews ALL

Stayed in a Privilege room which was a little larger than normal. Nice to have acoffee maker and fridge. Very comfortable bed and large shower. The entrance to the hotel was the check-in desk and seating area with sort of a bar - could probably do with a re-design to make it more useable. But that's a minor point and loved my stay in this central hotel.

Well located, quiet

Customer review rating 4.5/5

Pierre Business - Confirmed reviews ALL

One night for a business trip, it was perfect, quiet

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Other web-users rate our hotel

  • 203 reviews 9.1/10 Location
  • 234 reviews 5.7/10 Room
  • 199 reviews 8.1/10 Service
  • 133 reviews 3.1/10 Comfort
  • 97 reviews 7/10 Breakfast
  • 85 reviews 7.2/10 Cleanliness
  • 28 reviews 3.4/10 Value
  • 23 reviews 8/10 Amenities

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