Description :

Note: Through proactive pipelining, we are collecting profiles for upcoming future roles and you will be only contacted if your profile is shortlisted for this role which may not be currently open.

Grade Level: L3

Location: HQ - Islamabad

Who is a Senior Business Analyst?

Jazz is looking for self-driven individuals who want to be part of the Jazz family. You need to have strong interpersonal skills as you will be collaborating/ leading multiple teams including but not limited to Segments, Pricing, Digital, Data Science, CVM, and Consumer Insights.

Senior Business Analyst is the go-to person for management expected to keep a check on the pulse of Business and provide due visibility. Conducting in-depth analysis of the drivers impacting performance is expected along with suggesting innovative solutions to business problems. Senior Business Analyst provides the complete story behind performance combining analytics through numbers, efficiency of Data Analytics, and behavioral assessment through consumer insights.

The role reports directly to the Head of Performance Analytics.

What does Senior Business Analyst do?

• Creating visibility to the management through interactive dashboards to monitor performance and raising red flags timely
• Improves analytical infrastructure and conducts deep dives to point out areas of improvement essential for business growth
• Driving actionable insights to help grow business and identifying opportunities for targeting specific customer microsegments with the CVM team
• In-depth analysis to identify the drivers impacting customer behaviour and engagement, either positively or negatively
• Identify the reasons for various business problems (churn, data penetration, 4G growth, etc.) and provide innovative solutions
• Developing a 360-degree view of a business problem combining quantitative and qualitative data points and suggesting alternate solutions
• Ability to coordinate with Regional teams to support them in their KPIs
• Coordination with Segment, Pricing, Data Science and CVM teams to keep an eye on product-level changes that may impact the trends

Apart from the details mentioned above for the given role, responsibilities and deliverables will include the following:

• Reporting and Monitoring of major KPIs (subscriber, revenue etc.)
• Deep dives to point out areas of improvement essential for business growth
• Updating management and key stakeholders on the performance
• Target achievement monitoring and tracking performance against respective targets for each month
• Forecasting subscribers, revenue, and other critical KPIs preferably using Data Science Models

Jazz is an equal-opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.

Requirements

What are we looking for and what does it require to be Senior Business Analytics?

• 5+ years’ experience Business Analytics, Segments, Pricing
• Prior experience of working in postpaid segment in GSM sector
• Master’s degree in Marketing/Business Analytics
• Experience with analytical and reporting tools, including Tableau, Google Analytics, Excel, Power Point etc.
• Strong analytical and strategic thinking skills
• Ability to make data-driven decisions
• Excellent interpersonal and collaboration skills
• Strong communication and presentation skills

Benefits

Why Join Jazz?

As one of the leading employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.

Our core values include qualities essential for a positive organizational culture - truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across-the-board customer-obsession.

As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 70 million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.