Apple Retail은 Apple이 선사하는 최상의 요소가 한데 모인 곳입니다. 오직 Apple에서만 가능한 경험을 선사하고 사람들이 좋아하는 일을 하도록 돕는 데 전문 지식을 사용합니다. 포용은 모두의 책임이라고 믿으며 모두가 환영받는 문화를 만들고 신선한 자극을 받아 최고의 노력을 다할 수 있도록 함께 노력합니다.
스페셜리스트는 브랜드 충성도를 구축하고 Apple 제품 및 서비스의 소유 고객을 창출합니다. 다른 곳에서는 제공할 수 없는 고객 서비스 경험을 전달하기 위해 최선을 다합니다. 스페셜리스트는 호기심을 가지고 고객의 요구 사항을 알아보기 위한 질문을 통해 고객의 삶을 풍요롭게 해 줄 추천 사항을 맞춤화합니다.
이 역할은 전일제, 시간제 또는 시간제 임시직 직원으로 근무할 수 있습니다.
Apple Retail은 Apple이 선사하는 최상의 요소가 한데 모인 곳입니다. 오직 Apple에서만 가능한 경험을 선사하고 사람들이 좋아하는 일을 하도록 돕는 데 전문 지식을 사용합니다. 포용은 모두의 책임이라고 믿으며 모두가 환영받는 문화를 만들고 신선한 자극을 받아 최고의 노력을 다할 수 있도록 함께 노력합니다.
Apple Store의 매니저는 탁월한 고객 경험을 제공하는 팀을 이끌고 코칭하고 개발합니다. 매장 전반에서 팀원들과 고객 응대에 적극적으로 참여하는 것을 우선시하여 성과 목표와 비즈니스 우선순위를 달성합니다.
매니저는 회사 우선순위뿐 아니라 매장의 할당된 영역에서 주요 목표 성과를 이끌어 낼 책임이 있습니다. 다른 사람들과 협력하고 협업하여 전략을 실행하고 Apple의 목표를 달성합니다.
Apple Retail은 Apple이 선사하는 최상의 요소가 한데 모인 곳입니다. 오직 Apple에서만 가능한 경험을 선사하고 사람들이 좋아하는 일을 하도록 돕는 데 전문 지식을 사용합니다. 포용은 모두의 책임이라고 믿으며 모두가 환영받는 문화를 만들고 신선한 자극을 받아 최고의 노력을 다할 수 있도록 함께 노력합니다.
상급 매니저는 성과 목표와 비즈니스 우선순위 달성을 효과적으로 촉진하는 긍정적인 고객 응대 환경을 만듭니다. 매장의 비전과 목표를 추진하고, 다른 매니저의 개발을 지원하며, 비즈니스 전략과 핵심적인 의사 결정 능력으로 스토어 리더를 지원합니다. 또한 상급 매니저는 매장 경험의 특정 영역을 주도하는 동시에 스토어 리더와 협력하여 복잡한 문제를 파악하고 분석하여 해결합니다.
Apple Retail은 Apple이 선사하는 최상의 요소가 한데 모인 곳입니다. 오직 Apple에서만 가능한 경험을 선사하고 사람들이 좋아하는 일을 하도록 돕는 데 전문 지식을 사용합니다. 포용은 모두의 책임이라고 믿으며 모두가 환영받는 문화를 만들고 신선한 자극을 받아 최고의 노력을 다할 수 있도록 함께 노력합니다.
스토어 리더는 역동적인 환경에서 고객을 응대하고 지원할 수 있도록 팀을 구성하고 이끕니다. 팀이 탁월한 성과를 내고, Apple의 목표와 우선순위를 실행함으로써 활력을 얻고, 고객을 위한 높은 수준의 경험을 창출할 수 있는 환경을 조성합니다.
스토어 리더는 Apple의 가치관을 몸소 보여줍니다. 항상 도움을 제공할 수 있도록 자리를 지켜 팀과 고객에 대한 세심한 지원 능력을 보여줍니다.
The people here at Apple don’t just create products—they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.
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Apple 솔루션 컨설턴트(ASC)는 고객의 요구 사항을 찾고 고객이 적합한 Apple 제품을 선택할 수 있도록 돕습니다. ASC는 Apple Shop의 판매, 매장운영, 머천다이징, 직원 교육을 관리합니다. ASC는 리셀러 파트너와의 팀워크와 리더십을 기반으로, 매장에서 최고의 고객 경험을 제공합니다. 얼마나 멋진 일들을 할 수 있을지 기대하세요!
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Apple은 다양한 배경과 재능을 가진 사람들이 모여 다양한 관점으로 문제에 접근할 때야말로, 우리는 최선을 다할 수 있고, 즐거운 업무 환경을 만들며, 창의성과 혁신을 이룰 수 있다고 믿습니다.
고객과 교감하는 매 순간은 영감을 선사하고 관계를 구축하는 즐거운 기회이며, 아주 사소한 일에 집중함으로써 우리는 고객에게 큰 영향을 미칠 수 있다고 믿습니다. 이러한 환경을 만드는 과정은 여러분과 함께 시작됩니다!