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NatWest Group general enquiries
For general enquiries please try our contact us page or call us on one of the numbers below.
Call Telephone Banking
Call us on: 03457 888 444.
Overseas: 0345 030 3605.
Relay UK 18001 03457 888 444.
You can also write to us at 250 Bishopsgate, London, EC2M 4AA.
For general enquiries please try our contact us page. You can also write to us at 250 Bishopsgate, London, EC2M 4AA.
Our media teams are the primary spokespeople for NatWest Group and all its brands. We provide a 24 hour service to journalists. Journalists calling out of office hours with an urgent query for the Media Relations team should call +44 (0)131 523 4205. Out of hours calls will reach the NatWest Group Security Team, who will put you in contact with the duty press officer.
A full list of media contacts and teams, broken down by business, can be found below. The media team can only deal with enquiries from journalists. For general banking enquiries, please see Customer contacts and frequently asked questions.
NatWest Group Financial Media Desk
The NatWest Group Financial media desk deals with enquiries relating to the Group as a whole, as well as key events in the calendar including financial reporting and market announcements.
Contacts
James Abbott
Head of Financial Media
+44 131 523 4205
James.Abbott@natwest.com
Claire French
Media Relations Manager
Claire.French@natwest.com
+44 7581 066 380
Alex Dee
Media Relations Manager
Alexandra.Dee@natwest.com
+44 7967 865 819
Retail Banking Media Desk
The Retail Banking media desk provides proactive and reactive communications support in respect of the people, products and services of NatWest’s retail bank. It handles proactive consumer launches and deals with journalist enquiries on a range of personal banking issues including fraud & scams, the mortgage market and digital banking services.
Contacts:
Niall Caldwell
Head of Media, Retail Banking
+44 7880 188416
Niall.Caldwell@ulsterbank.com
Andrew Neilson
Media Relations Manager, Retail Banking
+44 777 197 3550
Andrew.Neilson@natwest.com
Katie McCracken,
Media Relations Manager, Retail Banking
+44 7399 530 133
Catriona.McCracken@natwest.com
Commercial & Institutional Media Desk
The Commercial & Institutional media desk handles all enquiries related to NatWest Group’s business customers. This includes entrepreneurs and SMEs, through to mid and large corporates, to institutional and international clients trading around the world.
Contacts:
Mike Johnston
Head of Media, Commercial Banking
+44 7584 403860
Mike.Johnston@natwest.com
Stephanie Melrose
Media Relations Manager
+44 7966 212576
stephanie.melrose@natwest.com
Lucy Chislett
Media Relations Manager
+44 7974 864900
Lucy.Chislett@natwest.com
Annabelle Kime
Media Relations Manager
+44 7890 952946
Annabelle.kime@natwest.com
Laura Blumenthal
Media Relations Manager
+44 7947 974464
laura.blumenthal@natwest.com
Campaigns
The Media Campaigns desk deals with longer-term projects, events, visits and proactive initiatives across the bank.
Contacts:
Jonathan Rennie
Regional Campaign Manager, Scotland
+44 7769 932102
Jonathan.Rennie@natwest.com
Noel Davies
Regional campaign manager, Wales and the South West
+44 29 2035 3757
Noel.Davies@natwest.com
Vonnie Sandlan
Regional Campaign Manager, North, Midlands and East of England
+447401 278778
Yvonne.Sandlan@natwest.com
Marion Rannard
Regional Campaign Manager, London & South East
+44 131 626 9911
Marion.Rannard@natwest.com
Joanna Broomes
Media Campaign Manager
+44 (0) 7929 826923
Joanna.broomes@natwest.com
Coutts
The Coutts and Wealth Businesses team is responsible for protecting and enhancing the Coutts brand with the national, regional and international media in which Coutts operates.
Contacts:
Sarah Binnie
Media Relations Lead
+44 7879 662 665
Sarah.binnie@natwest.com
Sarika Thanki
Media Relations Manager
+44 78921 4982
Sarika.Thanki@natwest.com
Georgina McIntyre
Head of External Communications
+44 7483 347 4268
Georgina.mcintyre@natwest.com
Ulster Bank ROI
The Ulster Bank ROI media team deal with media enquiries relating to all the various business divisions of Ulster Bank ROI.
Contacts:
Robert Magee
Media Relations Manager - Republic of Ireland
+353 87 623 4888
Robert.Magee@natwest.com
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