PrivacyPolicy
Overview
Your privacy is very important to Innovaccer, Inc. (“Innovaccer,” “we,” and/or “us”). We are dedicated to the responsible collection, use, maintenance, and disclosure of personal information and are committed to comply with applicable privacy rules and regulations. This Privacy Notice explains how we collect, use, and share information, including personal information, collected from the Innovaccer website, including its domain and subdomains (collectively, the Site), as well as any software, platform, or application owned or licensed by Innovaccer that you may access, use, browse, communicate, or otherwise interact with (collectively, the Services) so that you can make informed decisions.
In addition to the activities described in this Privacy Notice, we process information provided by our Customers when they use our Services in accordance with the User Agreement. Our Customers use our Services to run their businesses and provide Services to their end users, which involves collecting information about their end users. To understand how a Customer uses information about you, please refer to the Customer’s Privacy Notice.
This Privacy Notice is incorporated into and subject to the Innovaccer Website Terms of Use and any terms of any subscription or user agreement entered by you (by accepting a click-wrap agreement or otherwise) for availing the Services (“User Agreement”).
Information we collect
The personal information we collect depends on how you interact with the Site, the Services you use, and the choices you make.
We collect personal information about you from different sources and in various ways when you use our Site or the Services, including information you provide directly, information collected automatically, information from third-party data sources, and data we infer or generate from other data.
We strive to provide a safe, efficient, smooth, and customized experience to provide services and features that meet your needs, and to customize our Services to improve your experience.
Information you provide us
If you contact us, subscribe to our newsletter, download or request printed materials, access podcast recordings or articles, or request a demo, we may collect your name, email address, phone number, the name of your organization, and additional information. If you send us personal correspondence, such as emails or letters or otherwise communicate with us, or if other users or third parties send us correspondence about your activities, we collect such information.
If you attend one of our networking events or conferences, we will collect your contact information, work profile, interests, and any other information that you choose to provide.
If you make inquiries concerning career opportunities or decide that you wish to apply for a job with us, you may submit your contact information and your resume online. We will collect the information you choose to provide on your resume, such as your education and employment experience. You may also apply through LinkedIn. If you do so, we will collect the information you make available to us on LinkedIn.
If you elect to engage in any communication or engagement session with Innovaccer via email or a live chat, it is up to you to decide what, if any, information to provide during such a session. Depending upon your request, it may not be possible for Innovaccer to address all of your questions without further information from you. Nevertheless, if you do not wish to provide certain information then you should not do so.
Information we collect when you use the Site
If you visit the Site, contact Innovaccer directly, use the mobile app or the live chat option, the data collected may include:
Information obtained from third parties
If you register for our Services on another website, use a website providing a product or service from Innovaccer, or use a website that helps facilitate your activity on the Services, that website may provide information about you and your transactions back to us. If you are using the Services as an end user of our customers, we may receive information about you from our customers who use the Services.
If you choose to submit comments, photos, or content to our pages on third-party platforms, such as Twitter, Facebook, YouTube, or LinkedIn, you may choose to include personal information. This is your choice. In such a case, we may receive information about you, including your profile photo, name, and other information you choose to provide. If you wish to limit the information available to us, you should visit the privacy settings of your third-party accounts to learn about your options.
We may receive additional information about you from other third parties, such as data from our marketing partners, and combine it with other information we have about you.
Information from cookies
We and our third-party partners use various technologies, which may include “cookies,” pixel tags, or similar technology, to gather information from users of the Site to deliver information, improve the Site, and to enhance your experience. “Cookies” are small text files that may be placed on your computer when you visit a website or click on a URL. Cookies are often used to make browsing easier by performing functions such as saving passwords and maintaining lists of personal preferences regarding use of the Site.
The Site may use the below types of cookies:
Other identification technologies that may be used by Innovaccer:
First and third-party technologies:
We may use first-party cookies or other tracking technologies as described above – these cookies or technologies originate from the same domain as the website you’re currently visiting. We may also use third-party service providers who are authorized to place cookies, pixel tags or similar technologies on the Site and Services with our permission. These technologies help us compile metrics and analytics to help improve the Site and Services. Third-party cookies and technologies are covered by the third party’s privacy notice.
How to Control Cookies & Other Tracking Technologies:
Web browsers are usually set to accept cookies. However, if you prefer not to receive cookies, you can modify your settings in most web browsers to accept or deny cookies or to request your permission each time a site attempts to set a cookie. You may also adjust your cookie preferences on the Site by utilizing the cookie preferences pop-up window when you visit the Site. Note that if you choose to disable cookies, not all functionality offered by the Site will be available or will work as effectively for you. Configuring how your browser handles cookies will not affect the use of other web tracking technologies such as pixel tags.
For further information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, you can visit www.youronlinechoices.com.
We do not currently respond to web browser “Do Not Track” signals that provide a method to opt out of the collection of information about online activities over time and across third-party websites or online services because, among other reasons, there is no common definition of such signals and no accepted standard for how such signals should be interpreted.
How We Use Information We Collect
We use the information we collect through the Site and Services
How We Share the Information We Collect
Innovaccer does not sell or trade personal information provided by you to Innovaccer in any transcript, survey, or recording for purposes of direct marketing. Innovaccer shares data as provided for herein or with your permission. Innovaccer does not disclose the content of transcripts, surveys, or recordings other than:
We may share any information that you provide through the Services in the following circumstances:
Marketing Communications
We may send you electronic newsletters, notification of account status, and other communications, such as marketing communications, on a periodic basis. We offer you appropriate consent mechanisms, such as opt-out, for marketing and certain other communications. As examples, you may opt-out as provided for in a specific email communication or contact us as described below in the section “Contact Us.” Please be aware that opt-outs may not apply to certain types of administrative communications, such as account status, website updates, or other communications.
CALIFORNIA RESIDENTS
If you are a California resident, please review the additional notice below for more information regarding your rights under California law.
California Resident Notice
This California Resident Privacy Notice supplements the information and disclosures contained in our Privacy Notice. It applies to California residents from whom we collect Personal Information as a business under California law.
For the purposes of this notice, “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household, or as otherwise defined by the California Consumer Privacy Act of 2018 (California Civil Code §§ 1798.100 to 1798.199) and its implementing regulations, as amended or superseded from time to time (“CCPA”).
Personal Information does not include information that is:
The chart below provides the categories of Personal Information we have collected, disclosed for a business purpose, sold, or used for business or commercial purposes in the preceding 12 months since this notice was last updated. The examples of Personal Information provided for each category may not reflect all of the specific types of Personal Information associated with each category.
| Category | We Collect | We Disclose | We Sell |
|---|---|---|---|
A. Identifiers Examples: Name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, or other similar identifiers | Yes | Yes | No |
B. Categories of Personal Information in Cal. Civ. Code Section 1798.80(e) Examples: Name, address, telephone number, education, employment, employment history, bank account number, credit card number, debit card number, any other financial information, or medical information. | Yes | Yes | No |
C. Characteristics of Protected Classifications under California or Federal Law Examples: Race or color, ancestry or national origin, religion or creed, age (over 40), mental or physical disability, sex (including gender), sexual orientation, medical condition, genetic information, marital status, or military and veteran status. | Yes | Yes | No |
D. Commercial Information Examples: Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. | Yes | Yes | No |
E. Internet or Other Electronic Network Activity Information Examples: Browsing history, search history, and information regarding a consumer’s interaction with an internet website, application or advertisement. | Yes | Yes | No |
F. Geolocation Data Example: Precise physical location. | No | N/A | N/A |
G. Professional or employment-related information Examples: Job application or resume information, past and current job history, and job performance information. | Yes | Yes | No |
H. Non-Public Education Information (as defined in 20 U.S.C. 1232g; 34 C.F.R. Part 99) Examples: Records that are directly related to a student maintained by an educational agency or institution or by a party acting for the agency or institution. | No | N/A | N/A |
I. Inferences Drawn from Personal Information Examples: Consumer profiles reflecting a consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. | Yes | Yes | No |
In the preceding twelve months, we have not sold any California resident’s Personal Information.
USE OF PERSONAL INFORMATION
We collect, use, and disclose your Personal Information in accordance with the specific business and commercial purposes below:
Collection of Personal Information
In the preceding 12 months since this notice was last updated, we have collected Personal Information from the following categories of sources:
Disclosure of Personal Information
We share your Personal Information to the following categories of third parties:
YOUR CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you may exercise the following rights:
To exercise your rights under the CCPA, please contact us via our Contact Us section.
To authorize an agent to make a request to know, delete, or opt out on your behalf, please send a written authorization signed by you and the authorized agent to us via the Contact Us section below.
Your Choices and Rights
Innovaccer is committed to respecting the legal rights individuals have regarding their personal data.
Children's Privacy
The Site and Services are not directed to individuals under 18. If you are under the age of 18, you may not use the Site or Services or provide any personal information to use without a valid parental or legal guardian consent. Innovaccer does not knowingly collect personal information from individuals under the age of 18. If you learn that a child has provided us with personal information in violation of this Privacy Notice, please alert us at compliance@innovaccer.com ;
If you are a parent or guardian of an individual under 18 and believe your child has provided personal information to Innovaccer, or if you are a California resident under the age of 18 and wish to remove content you have made publicly available, please contact us at compliance@innovaccer.com, where you may request to exercise your applicable access, rectification, cancellation, and/or objection rights. ;
Innovaccer reserves the right to immediately delete the information of any individual, to the extent permitted by law, who it believes is under the age of 18;
Access or Update Information
To protect your privacy and security, we will verify your identity before granting access or making changes to your information. If you have registered a profile with Innovaccer, your Innovaccer ID and password are required in order to access or update your profile information through your profile settings.
Third Parties
Our Site and Services may contain links to other websites, products, or services that we do not own or operate. We are not responsible for the privacy practices of these third parties. Please be aware that this Privacy Notice does not apply to your activities on these third-party services or any information you disclose to these third parties. We encourage you to read their privacy notices before providing any information to them.
Security
We make reasonable efforts to prevent unauthorized access, maintain data accuracy, and ensure correct use of information by employing reasonable security practices and procedures, including Internet security methods and technologies. However, as our Site and Services are hosted electronically, we make no guarantees as to the security or privacy of your information.
International Visitors
Our Site and Services are hosted in the United States and intended for visitors located within the United States. If you choose to use our Site or Services from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are consenting to transferring information from or about you or your devices outside of those regions to the United States for storage and processing. Also, we may transfer your data from the U.S. to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating the Site or Services. By providing any information, including information from or about you or your devices as provided for herein, on or to the Site or Services, you consent to such transfer, storage, and processing.
Your Consent
By using our Site or Services and/or by providing your information, you consent to the collection and use of the information you disclose on the Site or Services by Innovaccer in accordance with this Privacy Notice. If you do not agree, please do not use, browse, communicate with, or access our Site or Services.
Effective Date
The effective date of this Privacy Notice is July 1, 2024.
Changes to this Privacy Policy
We may change this Privacy Notice and will post any changes on this page. The revised version will be effective when it is posted. We will also provide appropriate notice and choices to you, through the Site or Services, by email, or other communication, if we materially change the ways in which we use or share personal information previously collected from you through the Site or Services. We encourage you to visit this Privacy Notice periodically to learn of any updates.
Contact Us
At Innovaccer, we are committed to resolving concerns about your privacy and our collection or use of your Personal Information. For any questions or inquiries, you may contact Innovaccer at compliance@innovaccer.com or write to us at our offices at 101 Mission Street, Suite 1950 San Francisco, CA 94105, Attn: Wendy Rubas, Data Protection Officer.
