Where are you travelling to?
15 Mins
15 Mins
1GB
60 Mins
60 Mins
3GB
100 Mins
100 Mins
5GB
100MB
1GB
2GB
10GB
10 GB
30 GB
100MB
1GB
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10GB
Connect with us to check your roaming connectivity and activate Voice & Data Roaming services accordingly
Ensure that you have inserted the correct APN (Access Point Name) in your phone for a smooth Roaming experience
Please dial *123*9*1*1# or contact our customer service team to check your APN.
For Android : Settings ➙ Connections ➙ Mobile Networks ➙ Access Point Names
For Apple : Settings ➙ Mobile Data ➙ Mobile Data Network ➙ APN
All Hutch post-paid and pre-paid subscribers are eligible to activate roaming plans
You can activate the Roaming plans from Sri Lanka, however the validity of the plans will take effect from the moment you are connected to the foreign network.
Yes, you can activate the roaming plans overseas through Hutch selfcare App, by dialling *321# or through the Hutch Web page.
Yes, you can activate multiple normal Data roaming plans. However, you can activate a maximum of 3 Combo roaming plans per day and a maximum of 2 Special Data roaming USD 15/30GB plan within 30 days.
Yes, you can. In the event if you have not activated any Roaming plans, standard Data roaming charges will be applied.
You will be charged according to the Hutch standard PAYG Roaming rates.
No, the Roaming plans are designed for genuine roaming usage on Smartphones. Using your Hutch connection on a non-Smartphone and misusing of Roaming plans will result in the suspension of Roaming services.
Switch off and Switch on your mobile phone. You will be automatically connected to a foreign network. If not, follow the below steps to manually connect with a network.
We understand that the most common issue is the APN settings in the mobile phone. Please ensure you have configured the correct APN according to your number for seamless Data roaming connectivity.
Click here for more details or connect with us through Whatsapp chat +94788777111 or 24/7 Hotline +94722787878 for assistance to setup the correct APN in your device.