Hutch App

Hutch App is a comprehensive Self-care App available for download through the App Store, Google Play Store & Huawei App Gallery.

The App is available for all Hutch subscribers. This enables the user to enjoy an array of services including managing up to 10 numbers in one single App. The user can use the App for services such as Re-charging, Bill payments, Service activation/deactivation, view Usage History and much more!

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Key features

  • Manage Your Account
    » Check your usage balances

    Data – Any Time data/Night Time data /Time-Based Data

    Voice – On Net /Off Net /Any Net

    SMS – On Net / Off Net /Any Net

    » Activate Add-ons (Data, Voice, SMS Packs) – Activate your favourite add-ons with a single click.

    » Customer Service agent assistance at your fingertips.

  • Add up to 10 Numbers and manage in a Single App

    » Manage Connections

    Add multiple connections

    Delete connections

  • Make your own plan... Your Plan! Your Way!

    » Create your own plan with – MY PLAN

    How to Create Packs?

    Create your own plan by dragging the Slider Bars as illustrated above, or type in the required benefit value in the Text Box provided.
    You have the freedom to create a combination plan of Data, Voice, and SMS.
    You could also simply add the desired service type. All plans are valid for 30 days.

  • Go Green! Get your E-Bills on the App!
    E-Bill

    » Post-paid users can view and download bills upto 3 months.

  • Pay or Re-load via the APP in a few easy steps!

    » Reload your account/ Pay your bill using your Credit or Debit card.

    » Reload / Pay bills to other Hutch numbers. Using your Credit or Debit card.

    » Payment History – Check the reload/payment history of your number.

  • Latest offers & Promotions at your finger tips

    » My Offers – Claim Free Data, Voice & SMS offers unique to your number when you visit the app on a frequent basis.

    » Promotions – Be the first to know about the latest Pack promotions offered by Hutch.

  • Keep Tab on your usage!

    » Usage History

    Be in track of your Data, Voice & SMS usages.

  • Other features

    » Loan Service – This feature enables you to check your credit loan eligibility and obtain a loan when you run out of credit.

    » Share Credit – Share credit with any Hutch Pre-paid number at any given time.

    » Locate us service – Locate the nearest Hutch Service point.

    » IDD rates – Check IDD rates with just one click.

    » Roaming – Easily check your roaming status, activate roaming packs, and review roaming rates.

    » Hello Tunes – Activate your favorite songs as a Hutch Hello Tune.

    » Register Complaints.

  • Invite a Friend
    Invite friend feature allows you to share a unique PROMO CODE that is allocated to you in the Hutch App with Non-users of the Hutch App and be rewarded when they download the Hutch App for the very first time and claim a special reward using your PROMO CODE.
  • Hutch Cheer Points Loyalty Program
    Access to Hutch Cheer Points loyalty program exclusively designed to reward your spending and stay with Hutch.
FAQs

FREQUENTLY ASKED QUESTIONS