Metro

To transfer your number from Metro, you’ll need:

1. Your Metro account number — this can be found on the top right corner of your bill or in your online account portal.
2. The address found on your current bill.
3. Your Number Transfer PIN (port-out pin). There are several methods to obtain your Number Transfer PIN. See below for more details.
   1. Dial #PORT from the phone you want to transfer
      1. Metro will generate the Number Transfer PIN in your account
   2. My Metro app
      1. Login → Account → Number Transfer PIN
   3. Metro website:
      1. My Profile → Number Transfer PIN → "Generate PIN"

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Number Transfer PIN

Your Number transfer PIN is created by Metro at your request. It is not your current security PIN on your account or the security code used to access your phone.