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Should You Hold “Office Hours”?
Leadership Digital ArticleI have a rule that whenever I see three twists on the same idea, I need to look into that idea — on the theory that three of anything can mark a trend. Lately, my rule of three convinced me to check out the rise of “office hours” in business and finance. And it looks […] -
What's the Value of External Advice?
Organizational Development Digital ArticleThere is ongoing debate whether performance-based pay for top managers - in the form of stock ownership, options, or other types of financial incentives... -
Using Social Media Without Jeopardizing Your Career
Communication Digital ArticleThink of it as halfway between talking and writing. -
User-Generated Content Versus News Organizations
Communication Digital ArticleI saw an interesting news item (in a traditional news source, the Financial Times) last week. The Project for Excellence in Journalism released a study... -
Designing Persuasive Charts
Communication VideoEven small decisions can have a big impact. -
Ten Things I Liked (and Hated) About Your Presentation
Business communication Digital ArticleYou just gave an important talk about a new initiative. Maybe 40 employees were there, all “key players,” you called us. I was the guy in the back of the room with the curly hair. You’ve seen me a bunch of times, mostly in the stairwell and the cafeteria. Bob is what you call me. […] -
Prevent Email Horror with a 2-Minute Send Delay
Communication Digital ArticleInstructions for Gmail and Outlook. -
How to Navigate the Politics of an Innovation Project
Innovation & Leadership Digital ArticleYou can make the system work for you. -
In Presentations, Learn to Say Less
Leadership & Managing People Digital ArticleImagine that you had 30 seconds instead of 30 minutes at the next executive staff meeting to get your message across. Would you be able to focus your... -
How to Keep a Job Search Discreet
Business communication Best PracticeLooking for a job while you already have one can be stressful, especially in the age of social media when privacy is scarce. You don’t want to rock the boat at your current company but you want to find the next great opportunity. Should you tell your boss you’re looking? How do you handle references? […] -
Why Good Innovations Don’t Get to Market
Strategy Digital Articleby Michael Beer, Russell Eisenstat, and Derek Schrader -
Create a Conversation, Not a Presentation
Presentation skills Digital ArticleYou and your audience should reach a conclusion together. -
How to Debate Without Further Dividing People
Communication Digital ArticleHow do you argue your side of an emotional, contentious issue in a way that doesn't further divide people? President Obama's recent speech, "Protecting... -
How Good Are You at Critical Conversations?
Difficult conversations Digital ArticleI have co-written this week’s blog entry with Tsun-yan Hsieh, who has spent the past three decades working with global leaders to help them become more effective. He is Director Emeritus at McKinsey, as well as a member of the Cue Ball Collective. Recently Tsun-yan wrote a guest blog entry on recognizing the decisive moments […] -
Sometimes Distrust Makes Teams More Effective
Communication Digital ArticleDon't let camaraderie lead to complacency. -
When Being Positive Is Positively Meaningless
Business communication Digital ArticleAs a teacher, I know how vital positive feedback is for keeping students motivated, productive, and satisfied. And I have seen, both in the classroom and in offices where I’ve worked, that particular ways of being positive tend to yield the best results (see my post “The Art of Giving Praise“). But I have to […] -
Talk About Brand Strategy
Business communication Magazine ArticleA distinctive brand is good for business, of course. But you’d be surprised how important it is to a firm’s overall performance. We studied how customer perceptions of brand differentiation related to stock price over the course of 11 years in 275 “monobrand” companies such as AT&T, Krispy Kreme Doughnuts, and Reebok. (Customer brand-perceptions data […] -
Set the Tone for Trust
Communication Video... -
Improve Your Writing to Improve Your Credibility
Communication Digital ArticleTips to make a good impression.
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Negotiating Star Compensation at the USAWBL (A-1): Confidential Instructions for Jesse J
Communication Case Study11.95View Details In this three-party negotiation exercise, Jesse J, star center in the U.S.A. Women's Basketball League, with her agent, is negotiating a possible compensation... -
The M&A "Pitch Book": Proposed Acquisition of Heller Financial by United Technologies Corporation
Finance & Accounting Case Study8.95View Details This technical note offers an example of a thoroughly complete "pitch book" for use as a basis of class discussion and learning. Actual pitch books are... -
"Do you really think we are so stupid?" A letter to the CEO of Deutsche Telekom (B)
Organizational Development Case Study6.95View Details This three-part case-study illustrates key concepts and lessons about leading adaptive change in organizations in the context of turning around Deutsche... -
Marketing Promotions
Sales & Marketing Case Study8.95View Details Introduces the major communication vehicles and the process by which they can be brought together in an integrated marketing communications plan. -
Gillette's "Shave India Movement": Razor Sharp Against the Stubble (B)
Sales & Marketing Case Study5.00View Details This is a two-part case series. Case A begins in April 2010, where Sharat Verma, the brand manager for Gillette India, together with Harish Narayanan,... -
HBR Women at Work Series Collection (3 Books)
65.00View Details Inspiring conversations, advancing together. Women often face unique challenges in the workplace, from navigating the wage gap and facing unfair biases... -
L'Oreal S.A.: Rolling out the Global Diversity Strategy
Global Business Case Study11.95View Details L'Oreal S.A. is in the process of implementing a global diversity strategy. The firm's Europe diversity director is working with various country units... -
Values in Conflict: The Furor over Admissions Policy at a Popular Virginia Magnet School
Leadership & Managing People Case Study11.95View Details In this executive leadership case, the activist superintendent of Virginia's affluent Fairfax County public school district, Daniel A. Domenech, is faced... -
HBR's 10 Must Reads for Mid-Level Managers (with bonus article "Managers Can't Do It All" by Diane Gherson and Lynda Gratton)
24.95View Details Collaborator. Communicator. Connector. Coach. As a mid-level manager, you're being tasked with more than ever before. You're expected to lead innovation,... -
HBR's 10 Must Reads on Communication 2-Volume Collection
Communication Book45.00View Details If you read nothing else on communicating effectively, read these definitive articles from Harvard Business Review. The best leaders know how to communicate... -
Earthwear Face & Body: Communicating Corporate Culture (A)
Leadership & Managing People Case Study11.95View Details By the spring of 2014, the founder of EarthWear Face & Body is in desperate need of part-time employees to help run her successful skin care retail business,... -
The Proposed Merger of the Australian and Singaporean Exchanges: A Match Made in Heaven?
Finance & Accounting Case Study11.95View Details The Singapore Exchange Limited (SGX) proposed takeover of the ASX Limited (ASX) is a watershed event, and the first of its kind involving two exchanges... -
Carvajal, S.A.: Building on a Century of Business Growth and Family Values
Leadership & Managing People Case Study11.95View Details This case presents the history and recent governance challenges of Carvajal, S.A., a Colombia-based, family-owned, billion-dollar-plus holding company... -
Ayala Corporation: One Family's Contribution to Nation Building
Leadership & Managing People Case Study11.95View Details MAY 21, 2014, MANILA. For the first time, the World Economic Forum (WEF) had come to the Philippines. Ayala Corporation, one of the nation's oldest and... -
Beyoncé
Sales & Marketing Case Study11.95View Details In December 2013, music superstar Beyoncé is about to surprise her fans with the release of her self-titled album. The team at her company Parkwood Entertainment,... -
Breaking Through: Communicating to Open Minds, Move Hearts, and Change the World
Communication Book30.00View Details Pfizer's trailblazing communications leader, Sally Susman, reveals how we can break through the noise to get our message across and make positive change.... -
HBR Guide to Better Business Writing
Communication Book21.95View Details DON'T LET YOUR WRITING HOLD YOU BACK. When you're fumbling for words and pressed for time, you might be tempted to dismiss good business writing as a... -
HBR's 10 Must Reads on Building a Great Culture (Paperback + Ebook)
Organizational Development Special Offer34.95View Details You can change your company's culture. Organizational culture often feels like something that has a life of its own. But leaders are the stewards of a... -
Virtual Teams at Ivey
Leadership & Managing People Case Study11.95View Details A student has just completed the first day of an Executive MBA program. He had completed his undergraduate business degree more than a decade earlier... -
Hunter Business Group: TeamTBA
Sales & Marketing Case Study11.95View Details The Hunter Business Group (HBG), a direct marketing consulting firm specializing in reorganizing the sales and marketing efforts of industrial firms,...
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Better Ways to Manage Up and Out
Power and influence AudioA conversation with leadership coach Nashater Deu Solheim on gaining influence in your organization. -
Should You Hold “Office Hours”?
Leadership Digital ArticleI have a rule that whenever I see three twists on the same idea, I need to look into that idea — on the theory that three of anything can mark a trend. Lately, my rule of three convinced me to check out the rise of “office hours” in business and finance. And it looks […] -
What's the Value of External Advice?
Organizational Development Digital ArticleThere is ongoing debate whether performance-based pay for top managers - in the form of stock ownership, options, or other types of financial incentives... -
Using Social Media Without Jeopardizing Your Career
Communication Digital ArticleThink of it as halfway between talking and writing. -
User-Generated Content Versus News Organizations
Communication Digital ArticleI saw an interesting news item (in a traditional news source, the Financial Times) last week. The Project for Excellence in Journalism released a study... -
Designing Persuasive Charts
Communication VideoEven small decisions can have a big impact. -
Break Out of Your Managerial Bubble
Business communication AudioHal Gregersen, executive director of the MIT Leadership Center at Sloan School of Management, says too many CEOs and executives are in a bubble, one that shields them from the reality of what’s happening in the world and in their businesses. The higher you rise, the worse it gets. Gregersen discusses practical steps top managers can make to ask better questions, improve the flow of information, and more clearly see what matters. His article “Bursting the CEO Bubble” is in the March-April 2017 issue of Harvard Business Review. -
Ten Things I Liked (and Hated) About Your Presentation
Business communication Digital ArticleYou just gave an important talk about a new initiative. Maybe 40 employees were there, all “key players,” you called us. I was the guy in the back of the room with the curly hair. You’ve seen me a bunch of times, mostly in the stairwell and the cafeteria. Bob is what you call me. […] -
What Kind of Networker Are You?
Professional networks AudioA conversation with Yale School of Management professor Marissa King on better understanding your social networks. -
Prevent Email Horror with a 2-Minute Send Delay
Communication Digital ArticleInstructions for Gmail and Outlook.
