Force an agent (ticket owner) to closing any escalated ticket first before can proceed to another ticket.
-
Updated
Aug 27, 2021 - Perl
#
enforce
Here is 1 public repository matching this topic...
Improve this page
Add a description, image, and links to the enforce topic page so that developers can more easily learn about it.
Add this topic to your repo
To associate your repository with the enforce topic, visit your repo's landing page and select "manage topics."