Access issues template #3895
Access issues template #3895
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| about your browser, public IP, and location. | ||
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| We'll remove this output from the issue before closing, but do not feel | ||
| comfortable making it requried for all users. |
| If you have a browser that reproduces your access issue, go to | ||
| https://fastly-debug.com, when the page has loaded copy and paste the | ||
| base64 encoded blob at the top of the page into the box below, and | ||
| uncomment this section. |
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When I was following along with the instructions on the issue yesterday, I found that I had to disable all my browser's ad-blockers and privacy protectors to get the scripts there to run. I don't know if that's worth mentioning.
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| ```shell | ||
| dig pypi.org A |
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Is it worth mentioning what dig is and how to get it (like is done for traceroute below), or is that pretty standard on modern *ix-like OSs? (It is installed by default on macOS 10.13 as is host.)
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@jamadden thank you for the swift review, I've touched on all of the notes. |
| #### IPv4 | ||
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| ```shell | ||
| openssl s_client -4 -connect pypi.org:443 |
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At least for me, these commands will hang waiting for a command to be input, which might be confusing. Something like echo -n | openssl s_client -4 -connect pypi.org:443 might be better.
Followup from #3885, If users are having network access issues, it is critically helpful to have any/all of this up front.