This project is build to help to implemetation Email Service Salesforce how alternative to email-to-case, give for developer more control about inbound emails.
- Create case based in threadId in body or subject email
- Create files to email
- Adjust SRC images inside email body
- Search contact based on from email
- Send case to queue or skill based on key word
- Clone this repository
- Deploy to your org
- Configure Queue/Skill object
- Configure email template to use auto-response (in developement) 🚧
- Enable auto-response in custom metadata type (in developement) 🚧
- Allow search for keyword inside body or subject and redirect to queue or skill
- Fix test class
- [] Allow auto-response inside service to customer
- Search for keyword inside body or subject and redirect to queue or skill
- [] Refactoing using design pattern - Clean Code.
- Open a PR 😀