[!] The request could not be completed because: {"authType"=>"sa"} #12577

danivegamx · 2018-05-21T22:46:58Z

Question Checklist

Updated fastlane to the latest version
I read the Contribution Guidelines
I read docs.fastlane.tools
I searched for existing GitHub issues

Question Subject

Running fastlane for an adhoc distribution is not working. Error below.

Question Description

When I run via bundle exec fastlane beta I got this:

[!] The request could not be completed because: {"authType"=>"sa"} aa=5A52AF019EF22EE5C2D8BBA8AADA6E4F; Domain=idmsa.apple.com; Path=/; Secure; HttpOnly, dslang=US-EN; Domain=apple.com; Path=/; Secure; HttpOnly, site=USA; Domain=apple.com; Path=/; Secure; HttpOnly, acn01=57NJeJgkumOF6rAbV4AvInJhJaP4TxVrExywB7p+W1pyLjWuY0gBrxkAECrx0bG3+w==; Max-Age=31536000; Expires=Tue, 21-May-2019 22:41:58 GMT; Domain=apple.com; Path=/; Secure; HttpOnly

This is my configuraiton file:


default_platform(:ios)

lane :beta do
    get_certificates
    get_provisioning_profile(
        username: ENV['APPLE_TEAM_DEV_ID'],
        adhoc: true,
        filename: "AdHoc_com.company.mobileprovision",
        app_identifier: "com.company"
    )
    get_info_plist_path(
        build_configuration_name: "staging",
        target: "staging"
    )
    increment_version_number_in_plist(
        target: "staging",
        bump_type: "patch"
    )
    gym(
        scheme: "staging",
        export_method: "ad-hoc",
        export_xcargs: "-allowProvisioningUpdates"
    )
    aws_s3(
        access_key: ENV['S3_ACCESS_KEY'],
        secret_access_key: ENV['S3_SECRET_ACCESS_KEY'],
        bucket: "bucket-name",
        region: "region",
        ipa: "appname.ipa",
        app_directory: "beta"
    )
end

Any idea?

The text was updated successfully, but these errors were encountered:

AaronSofaer · 2018-05-21T22:50:05Z

I'm also getting this when I run match, after it decrypts the certs repo and then goes to check the validity of the certs with Apple. Thought it was on my end!

cpetzel · 2018-05-21T22:55:35Z

This is currently failing for us too with cert

iosdevben · 2018-05-21T22:59:59Z

Me too!

joshdholtz · 2018-05-21T23:09:05Z

Hello, everyone! We are looking into this 💪 👀

danivegamx · 2018-05-21T23:10:32Z

Awesome, thanks a lot

kirushi · 2018-05-21T23:17:34Z

@joshdholtz that's great to hear :D

lalitb · 2018-05-21T23:18:28Z

Got same error. This helped me - login to https://appleid.apple.com website using the same apple credentials. After login, accept/continue any `Privacy` information displayed, and then try using fastlane again. On Tuesday, May 22, 2018, 4:40:37 AM GMT+5:30, Dani Vega <notifications@github.com> wrote: Awesome, thanks a lot — You are receiving this because you are subscribed to this thread. Reply to this email directly, view it on GitHub, or mute the thread.

getaaron · 2018-05-21T23:19:01Z

Login to https://itunesconnect.apple.com with your Apple ID; you should see this new privacy prompt:

Once you select "continue", this should resolve your issue.

sungjin0213 · 2018-05-21T23:21:01Z

@getaaron That resolved the issue for me for fastlane pem (I had to log out and login on iTunes to see this). Thanks!

AaronSofaer · 2018-05-21T23:24:26Z

Confirmed that this resolved my issue with match. (Note: you have to sign into itc, not into developer.apple.com , the latter doesn't present the privacy policy.)

kirushi · 2018-05-21T23:28:05Z

Confirmed that this fixes the issue for me too!

danivegamx · 2018-05-21T23:34:07Z

Solved, but I had to change to another Apple ID because the one I was using wasn't eligible for iTunes connect (whut?) Thanks

joshdholtz · 2018-05-21T23:35:52Z

@danivegamx Going to keep this open for now for visibility and until I make a code fix for a prettier error 🙃

_{Sent with GitHawk}

stevemoser · 2018-05-21T23:53:05Z

Hmm, the above fix didn't work for me 😭

joshdholtz · 2018-05-22T00:02:32Z

@stevemoser Gotta ask this but did you accept it under all your iTunesConnect accounts that you use? 🙃

_{Sent with GitHawk}

bencmorrison · 2018-05-22T00:13:01Z

Am I understanding this correctly? In order for this to work, the account we are using for match has to also be on iTC?

I use two accounts. One that has access to the developer account and one on iTC. The developer account does not have a privacy prompt.

joshdholtz · 2018-05-22T00:21:05Z

@bencmorrison Hmmm, I’ve only been able to get that prompt on the iTunesConnect side but I will see what I can dig up when I get home in 30 minutes 💪

_{Sent with GitHawk}

getaaron · 2018-05-22T00:23:04Z

What if you login on appleid.apple.com?

pangers · 2018-05-22T00:28:01Z

When I went to the iTunes Connect site, I was already logged in automatically. I had to sign out and sign back in to get the prompt.

joshdholtz · 2018-05-22T00:44:03Z

Going to appleid.apple.com as @getaaron suggested also shows the same privacy step 💪

nafu · 2018-05-22T01:20:17Z

Thanks @getaaron

enso123456 · 2018-05-22T01:34:27Z

Thanks @getaaron

bencmorrison · 2018-05-22T01:53:36Z

Thanks @getaaron, it appears to be working for me as well!

mmarvick · 2018-05-22T01:55:22Z

Also getting this for {"authType"=>"hsa"} -- the same solution worked (including this comment for Google-ability).

nevil · 2018-05-22T02:02:21Z

I went to itunes connect and try to login with our robot account.
Clicked Continue and got the below. But the account could then be used by fastlane again...

joshdholtz · 2018-05-22T02:05:20Z

@nevil Try going to https://appleid.apple.com and trying this 😊

joshdholtz · 2018-05-22T02:07:41Z

@mmarvick I have not seen hsa yet! Is this account configured any different? I have no idea how but just curious how hsa showed up 😇

lalitb · 2018-05-23T05:20:39Z

@joshdholtz can we handle for authTypes non-sa and hsa2 the same way. As of now, we get below exception for 2fa account which haven't accepted privacy:

/usr/local/rvm/gems/ruby-2.4.2/gems/fastlane-2.96.0/spaceship/lib/spaceship/client.rb:478:in `send_shared_login_request': {"authType"=>"hsa2"} (Spaceship::Tunes::Error)
aa=<hidden>; Domain=idmsa.apple.com; Path=/; Secure; HttpOnly, dslang=US-EN; Domain=apple.com; Path=/; Secure; HttpOnly, site=USA; Domain=apple.com; Path=/; Secure; HttpOnly, acn01=<hidden>; Max-Age=31536000; Expires=Thu, 23-May-2019 05:17:34 GMT; Domain=apple.com; Path=/; Secure; HttpOnly
	from /usr/local/rvm/gems/ruby-2.4.2/gems/fastlane-2.96.0/spaceship/lib/spaceship/portal/portal_client.rb:27:in `send_login_request'
	from /usr/local/rvm/gems/ruby-2.4.2/gems/fastlane-2.96.0/spaceship/lib/spaceship/client.rb:662:in `do_login'
	from /usr/local/rvm/gems/ruby-2.4.2/gems/fastlane-2.96.0/spaceship/lib/spaceship/client.rb:363:in `login'
	from /usr/local/rvm/gems/ruby-2.4.2/gems/fastlane-2.96.0/spaceship/lib/spaceship/client.rb:71:in `login'
	from /usr/local/rvm/gems/ruby-2.4.2/gems/fastlane-2.96.0/spaceship/lib/spaceship/portal/spaceship.rb:25:in `login'
	from /usr/local/rvm/gems/ruby-2.4.2/gems/fastlane-2.96.0/spaceship/lib/spaceship/portal/spaceship.rb:98:in `login'
	from /tmp/a.rb:3:in `<main>'

joshdholtz · 2018-05-23T11:57:54Z

@lalitb non-sa and hsa2 should be in 2.96.1 😊

brad · 2018-05-23T17:41:57Z

👍 2.96.1 does indeed display a much friendlier error, however the recommended solution does not fix the problem for me. The privacy statement appears every time I login no matter how many times I accept it.

Login
Answer security questions
Select "Continue" on the privacy prompt
Logout
Go to step 1

I have repeated this 4 times with the login used by fastlane. Just me?

brad · 2018-05-23T18:13:23Z

Tried on a different network and this time it took. The network it didn't work on was my AT&T Mobley hotspot. I occasionally encounter weird quirks like this on that network (here's another one), so it's not entirely surprising. Sorry for the noise, but hopefully it helps somebody else as well.

inturbidus · 2018-05-27T19:16:29Z

Good to see other CLT devs here @stevemoser

jamesgmorgan · 2018-05-30T16:17:33Z

I had to logout and login again to see the notice but acknowledged it and everything works again. Way not to do GDPR, Apple :-/

garyhooper · 2018-06-02T03:06:46Z

I continue to get an error: "Need to acknowledge to Apple's Apple ID and Privacy statement. Please manually log into https://appleid.apple.com (or https://itunesconnect.apple.com) to acknowledge the statement".

I have logged into both (and developer.apple.com) multiple times from different networks. No statement is presented to acknowledge, yet fastlane produces the error above.

inturbidus · 2018-06-02T03:56:00Z

I had to switch browsers from Chrome to Safari. Logout and log back in to ITC.

garyhooper · 2018-06-02T04:09:47Z

I tried that, different browser on a different computer. Still no joy.

getaaron · 2018-06-02T06:36:58Z

@garyhooper are you logging in with the same Apple ID specified in fastlane/Appfile? A few users with your issue have been logging in with a personal account while fastlane is configured to use a machine account.

garyhooper · 2018-06-02T06:44:15Z

Yes, I have verified that they are the same.

garyhooper · 2018-06-05T19:13:12Z

Sill not working. I am running under Jenkins...is anyone else? More detail under #12675.

coneman · 2018-06-06T15:36:29Z

Login to https://appstoreconnect.apple.com/ instead of https://itunesconnect.apple.com to accept the privacy statement.

garyhooper · 2018-06-06T17:16:09Z

fastlane is still failing.

When logging in to https://appstoreconnect.apple.com/, no privacy statement acceptance was presented; it went straight to the dashboard.

mrh-is · 2018-06-08T19:59:36Z

I just solved this by checking all three of:

appleid.apple.com
- I had to log into a device with the Apple ID in question before I could log into Apple ID in the browser, heads up
developer.apple.com
appstoreconnect.apple.com

garyhooper · 2018-06-08T22:43:20Z

I have logged into each of https://appleid.apple.com, https://developer.apple.com, https://itunesconnect.apple.com, and https://appstoreconnect.apple.com from multiple browsers (including Safari) and from multiple (mac) computers. No privacy acceptance is required (completed several days ago), yet fastlane certs still fails.

@mrh-is, can you clarify what you mean by "I had to log into a device with the Apple ID in question before I could log into Apple ID in the browser, heads up"?

mrh-is · 2018-06-08T22:49:59Z

@garyhooper I wan't able to log into appleid.apple.com until I had already logged into an iOS device with that Apple ID.

garyhooper · 2018-06-08T22:59:42Z

on an iOS device, i have logged into both itunesconnect app and website, plus app store. for all i logged out and back in again. still fails.

getaaron · 2018-06-08T23:20:08Z

I think @mrh-is meant sign in via Settings - iCloud on iOS or something. But I doubt that will fix anything.

At this point the only two things I can think of are:

logging the exact HTTP response headers & body in case there’s some info there. You could try running the Ruby commands via IRB, or making a curl request
Logging into https://iforgot.apple.com/ and going through the account unlock flow mentioned in https://support.apple.com/en-us/HT204106. However if your account were locked I’d expect bigger problems

garyhooper · 2018-06-09T01:01:47Z

RESOLVED. All members associated with the team must accept that privacy statement, regardless of which user's account is used to get the certificates.

inturbidus · 2018-06-09T01:03:16Z

So glad. No more notifications for this issue! Hahaha.

getaaron · 2018-06-09T02:05:54Z

@garyhooper I’m pretty sure that’s not it since there are definitely people on my team who haven’t accepted it, but glad to hear you got it working. Maybe you have something overriding the account specified in the Appfile?

garyhooper · 2018-06-09T02:19:39Z

I don’t see anything overriding the Appfile. I have 4 emails associated with the team. 2 had accepted, including the appfile id. Accepting the other two resulted in success.

getaaron mentioned this issue May 21, 2018

Fastlane Match Fails {"authType"=>"sa"} #12576

Closed

4 tasks

danivegamx closed this as completed May 21, 2018

joshdholtz reopened this May 21, 2018

Jeehut mentioned this issue May 23, 2018

Upload not working due to old fastlane tool bitrise-steplib/steps-deploy-to-itunesconnect-deliver#46

Closed

rmoriz mentioned this issue May 24, 2018

Heroku having Application error fastlane/boarding#216

Closed

garyhooper mentioned this issue Jun 2, 2018

Continue to get error: I continue to get an error: "Need to acknowledge to Apple's Apple ID and Privacy statement." #12675

Closed

4 tasks

mcdurdin mentioned this issue Jun 4, 2018

Heroku Application Error trying to sign up for iOS beta keymanapp/keyman#937

Closed

This was referenced Jun 20, 2018

Deploy to heroku fails fastlane/boarding#217

Open

App crashes on Heroku fastlane/boarding#218

Closed

fastlane locked and limited conversation to collaborators Aug 8, 2018

[!] The request could not be completed because: {"authType"=>"sa"} #12577

[!] The request could not be completed because: {"authType"=>"sa"} #12577

Comments

danivegamx commented May 21, 2018 • edited by revolter Loading

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AaronSofaer commented May 21, 2018

cpetzel commented May 21, 2018

iosdevben commented May 21, 2018

joshdholtz commented May 21, 2018

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getaaron commented May 22, 2018

pangers commented May 22, 2018

joshdholtz commented May 22, 2018

nafu commented May 22, 2018

enso123456 commented May 22, 2018

bencmorrison commented May 22, 2018

mmarvick commented May 22, 2018

nevil commented May 22, 2018

joshdholtz commented May 22, 2018

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brad commented May 23, 2018

brad commented May 23, 2018

inturbidus commented May 27, 2018

jamesgmorgan commented May 30, 2018

garyhooper commented Jun 2, 2018

inturbidus commented Jun 2, 2018

garyhooper commented Jun 2, 2018

getaaron commented Jun 2, 2018

garyhooper commented Jun 2, 2018

garyhooper commented Jun 5, 2018

coneman commented Jun 6, 2018

garyhooper commented Jun 6, 2018

mrh-is commented Jun 8, 2018

garyhooper commented Jun 8, 2018

mrh-is commented Jun 8, 2018

garyhooper commented Jun 8, 2018

getaaron commented Jun 8, 2018

garyhooper commented Jun 9, 2018

inturbidus commented Jun 9, 2018

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