Pull Request Template

Description

Cause of this issue
I tried to replicate the issue by deleting the agent from super admin, but it didn't work. The error "TypeError: Cannot read properties of undefined (reading 'name')" suggests that agentInformation is undefined when accessing the name property. This likely occurs because the getAgentInformation method does not find an agent matching the given id, and thus returns undefined.

Solution
To resolve this issue, I modified the getAgentInformation method to handle cases where no agent is found. And added a fallback to the agent.name with agent.available_name. This change ensures that agentInformation will always be an object with its properties

Fixes https://linear.app/chatwoot/issue/CW-3325/typeerror-cannot-read-properties-of-undefined-reading-name

Type of change

• Bug fix (non-breaking change which fixes an issue)

Checklist:

• My code follows the style guidelines of this project
• I have performed a self-review of my code
• I have commented on my code, particularly in hard-to-understand areas
• I have made corresponding changes to the documentation
• My changes generate no new warnings
• I have added tests that prove my fix is effective or that my feature works
• New and existing unit tests pass locally with my changes
• Any dependent changes have been merged and published in downstream modules