FreeHelp makes FreeScout look and feel more like Help Scout, adding many small quality-of-life improvements.
- Don't open anything in new tabs/windows! #2914
- Shift-click checkboxes to select a range of conversations at once #1312
- Convert Dropdown-type Custom Fields to Select2 inputs
- Type
/to quickly access search (a feature request) - Type
Escapeto close dropdowns, cancel editing conversation titles, and cancel editing a note - Apply many CSS tweaks to make FreeScout look and feel more like Help Scout
- Wrap Custom Fields in the familiar gray box
- Replace folder icons with nicer Heroicons
- Remove many of the blue highlights in the FreeScout interface
- Match more line spacing and font styles/sizings
- Set the sidebar background color to gray and sidebar panel colors to white
- Highlight selected rows in the conversation table
- Hide the text color formatting button from the reply editor
- Make the modal look more like the Help Scout modal
- And much more!
- The modal is too low when using editing a customer in the CRM module
- The brand icon is too large when on the main FreeScout mailboxes screen
- Improve the icons bundled with FreeScout
- Convert CSS and JS to external files
- Add "Customers" as a top-level menu item
- Implement a nicer search modal
These instructions assume you installed FreeScout using the recommended process, the "one-click install" or the "interactive installation bash-script", and you are viewing this page using a macOS or Ubuntu system.
Other installations are possible, but not supported here.
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Download the latest release of FreeHelp.
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Unzip the file locally.
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Copy the folder into your server using SFTP.
scp -r ~/Desktop/freehelp-root@freescout.example.com:/var/www/html/Modules/FreeHelp/ -
SSH into the server and update permissions on that folder.
chown -R www-data:www-data /var/www/html/Modules/FreeHelp/
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Access your admin modules page like https://freescout.example.com/modules/list.
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Find FreeHelp and click ACTIVATE.
- This project was inspired by DropkickJS.