Change Proposal:

Location:
3.1.2. Clear Operation (User Story)

Description:
These additions emphasise the importance of multi-modal design cues to ensure accessibility and usability for users with memory, learning, or communication challenges.

Current Wording:
N/A

Proposed Additions:

• I need controls and actions to be recognisable through a combination of visual design elements, such as shape, iconography, and labels, so I can easily identify them without relying solely on colour or text.
• I need a simple, consistent, and intuitive design pattern across the site or application, with clear affordances (e.g., buttons that look like buttons and links that look like links) to reduce the learning curve.