Black and Blank Output #958
Comments
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@page29 Hello there! I'm here to help you with any bugs, questions, or contributions you might have. I found some similar issues that might be relevant to your problem:
Here are some steps you can take to resolve the issue of getting a blank/black image with no output file saved:
If these steps do not resolve the issue, you may need to check for any specific error messages or codes that indicate why an image might be blank or black. The
Additionally, there are known issues and bugs in version 2.11.5 of Upscayl that could lead to the described problem. Subsequent versions have included relevant fixes and updates. For example, version 2.8.5 fixed several issues including scaling and conversion, grainy picture issue (#474), and compression. Version 2.8.1 addressed bugs such as the empty upscaled image bug and large image upscale performance bug [9]. Consider updating to a newer version if available, as it might resolve the issue. |
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I tried all those steps and I still get black image. |
I have met the same problem... |
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I have this problem as well. |
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Not sure why this is happening. It was working fine untill a few days ago and I was able to successfully upscale images. A few days ago I tried to upscale a 360 image which have a black output. Since then every photo gives a black output. |
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This is most likely a driver + Vulkan issue. |
aaronliu0130
added
the
vulkan
I managed to resolve my issue. It was failing the same as before, despite many graphics driver updates. I then switched my KDE plasma desktop to performance mode (system tray -> power management) and re-ran upscayl and it worked. It might have been a change in the way the balanced power mode (which I usually keep my laptop at) handles intensive GPU tasks. Running Upscayl on intel integrated graphics isn't fun (or fast) but it works now, thankfully. |
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I've got the exact same issue and can't seem to solve it, on a MBP (M1 Max, 64gb, Sonoma 14.5). Log (I cut out most of the progress, but it did stop at 47.50%): |
Yours is a different problem. #447 |
For me it doesn't get stuck, it just stops and reports being finished. The resulted output is blank/black and nothing is saved to my drive. Also during the entire process my MB reports an excess of 20+gb of memory being free. Should I create a separate issue for this? |
No no, it's a memory issue within the NCNN backend. You're probably trying to upscale an image that is too large for the backend to handle. You should try downscaling it maybe. |
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I am also struggling to get any output, it just says 'nah' during processing, reproducible on both Windows and Linux so I think Vulkan/driver issues can be ruled out. How do we determine memory requirements or handle this type of error? It says the output was created but the file does not exist. |
and others
Checklist
Describe the Bug
Always get a blank/black image irrespective of the model used. No output file saved. Searched prior threads & followed all the steps but no resolution.
To Reproduce
Select a photo, model and click on upscayl
Upscayl Version (or commit hash)
2.11.5
Platform
Linux
OS Version
Windows 10 Enterprise
GPU Name
NVDIA RTX 2000 ADA Generation Laptop GPU
Expected Behavior
No response
Screenshots
No response
Logs
⚙️ Getting saveImageAs from localStorage: jpg ⚙️ Getting model from localStorage: {"label":"General Photo (Remacri)","value":"remacri"} ⚙️ Getting gpuId from localStorage: 1 🔀 Setting model to 🔀 Setting model to remacri ⚙️ Getting saveImageAs from localStorage: jpg ⚙️ Getting model from localStorage: {"label":"General Photo (Remacri)","value":"remacri"} ⚙️ Getting gpuId from localStorage: 1 ⚙️ Getting saveImageAs from localStorage: jpg ⚙️ Getting model from localStorage: {"label":"General Photo (Remacri)","value":"remacri"} ⚙️ Getting gpuId from localStorage: 1 🔀 Setting model to 🔀 Setting model to remacri 🔄 Resetting image paths 🎒 BACKEND REPORTED: 🖼️ Updating Image Path: C:\Users\um063688\Desktop\dji.jpg 🎒 BACKEND REPORTED: 📄 Selected File Path: C:\Users\um063688\Desktop\dji.jpg 🖼 Selected Image Path: C:\Users\um063688\Desktop\dji.jpg 📁 Selected Image Directory: C:\Users\um063688\Desktop 🖼 imagePath: C:\Users\um063688\Desktop\dji.jpg 🔤 Extension: jpg 🔄 Resetting Upscaled Image Path 🏁 UPSCAYL 🎒 BACKEND REPORTED: ✅ Upscayl Variables: {"model":"remacri","gpuId":"1","saveImageAs":"jpg","inputDir":"C:\\Users\\um063688\\Desktop","fileNameWithExt":"dji.jpg","outputDir":"C:\\Users\\um063688\\Desktop","outFile":"C:\\Users\\um063688\\Desktop\\dji_upscayl_4x_remacri.jpg","fileName":"dji","scale":"4","compression":"0","customWidth":"","useCustomWidth":false,"tileSize":null} 🎒 BACKEND REPORTED: 📢 Upscayl Command: -i,C:\Users\um063688\Desktop\dji.jpg,-o,C:\Users\um063688\Desktop\dji_upscayl_4x_remacri.jpg,-m,C:\Program Files\Upscayl\resources\models,-n,remacri,-g,1,-f,jpg,-c,0 🎒 BACKEND REPORTED: 👶 Updating Child Processes: {"binary":"C:\\Program Files\\Upscayl\\resources\\bin\\upscayl-bin","args":["C:\\Program Files\\Upscayl\\resources\\bin\\upscayl-bin","-i","C:\\Users\\um063688\\Desktop\\dji.jpg","-o","C:\\Users\\um063688\\Desktop\\dji_upscayl_4x_remacri.jpg","-m","C:\\Program Files\\Upscayl\\resources\\models","-n","remacri","-g","1","-f","jpg","-c","0"]} 🎒 BACKEND REPORTED: 🛑 Updating Stopped: false 🎒 BACKEND REPORTED: [0 Intel(R) RaptorLake-S Mobile Graphics Controller] queueC=0[1] queueG=0[1] queueT=0[1] [0 Intel(R) RaptorLake-S Mobile Graphics Controller] bugsbn1=0 bugbilz=0 bugcopc=0 bugihfa=0 [0 Intel(R) RaptorLake-S Mobile Graphics Controller] fp16-p/s/a=1/1/1 int8-p/s/a=1/1/1 [0 Intel(R) RaptorLake-S Mobile Graphics Controller] subgroup=32 basic=1 vote=1 ballot=1 shuffle=1 🚧 UPSCAYL_PROGRESS: [0 Intel(R) RaptorLake-S Mobile Graphics Controller] queueC=0[1] queueG=0[1] queueT=0[1] [0 Intel(R) RaptorLake-S Mobile Graphics Controller] bugsbn1=0 bugbilz=0 bugcopc=0 bugihfa=0 [0 Intel(R) RaptorLake-S Mobile Graphics Controller] fp16-p/s/a=1/1/1 int8-p/s/a=1/1/1 [0 Intel(R) RaptorLake-S Mobile Graphics Controller] subgroup=32 basic=1 vote=1 ballot=1 shuffle=1 🎒 BACKEND REPORTED: [1 NVIDIA RTX 2000 Ada Generation Laptop GPU] queueC=2[8] queueG=0[16] queueT=1[2] [1 NVIDIA RTX 2000 Ada Generation Laptop GPU] bugsbn1=0 bugbilz=0 bugcopc=0 bugihfa=0 [1 NVIDIA RTX 2000 Ada Generation Laptop GPU] fp16-p/s/a=1/1/1 int8-p/s/a=1/1/1 [1 NVIDIA RTX 2000 Ada Generation Laptop GPU] subgroup=32 basic=1 vote=1 ballot=1 shuffle=1 🚧 UPSCAYL_PROGRESS: [1 NVIDIA RTX 2000 Ada Generation Laptop GPU] queueC=2[8] queueG=0[16] queueT=1[2] [1 NVIDIA RTX 2000 Ada Generation Laptop GPU] bugsbn1=0 bugbilz=0 bugcopc=0 bugihfa=0 [1 NVIDIA RTX 2000 Ada Generation Laptop GPU] fp16-p/s/a=1/1/1 int8-p/s/a=1/1/1 [1 NVIDIA RTX 2000 Ada Generation Laptop GPU] subgroup=32 basic=1 vote=1 ballot=1 shuffle=1 🎒 BACKEND REPORTED: 0.00% 🚧 UPSCAYL_PROGRESS: 0.00% 🎒 BACKEND REPORTED: 92.60% 🚧 UPSCAYL_PROGRESS: 92.60% 🎒 BACKEND REPORTED: 💯 Done upscaling upscaledImagePath: C:\Users\um063688\Desktop\dji_upscayl_4x_remacri.jpg 💯 UPSCAYL_DONE: C:\Users\um063688\Desktop\dji_upscayl_4x_remacri.jpg ⚙️ Getting saveImageAs from localStorage: jpg ⚙️ Getting model from localStorage: {"label":"General Photo (Remacri)","value":"remacri"} ⚙️ Getting gpuId from localStorage: 1The text was updated successfully, but these errors were encountered: