Create 3rdparty_n-able-takecontrol.md

ssteeltm · Aug 31, 2023 · e38c8c1 · e38c8c1
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+#  N-Able TAKE CONTROL
+
+## N-Able Take Control Integration (Solarwinds/Beanywhere)
+
+!!!info
+     You can setup a full automation policy to collect the machine GUID but this example will collect from just one agent for testing purposes.
+
+From the UI go to **Settings > Global Settings > CUSTOM FIELDS > Agents**
+
+Add Custom Field</br>
+**Target** = `Agent`</br>
+**Name** = `TakeControlID`</br>
+**Field Type** = `Text`</br>
+
+While in Global Settings go to **URL ACTIONS**
+
+Add a URL Action</br>
+**Name** = `N-Able Take Control`</br>
+**Description** = `Connect to a Take Control Session`</br>
+**URL Pattern** =
+
+```html
+mspasp://{{agent.TakeControlID}}
+```
+Add script with this name Take Control - Get TakeControlID for client:</br>
+```
+$ConfigPath = $Env:ProgramData + "\GetSupportService\BASupSrvc.ini"
+$ResultsIdSearch = Select-String -Path $ConfigPath -Pattern ServerUniqueID
+$Result = @($ResultsIdSearch -split '=')
+$id = $Result[1]
+$Text = "-s " + $id
+$ENCODED = [Convert]::ToBase64String([Text.Encoding]::UTF8.GetBytes($Text))
+Write-Output $ENCODED
+
+```
+
+Navigate to an agent with Take Control running (or apply using **Settings > Automation Manager**).</br>
+Go to Tasks.</br>
+Add Task</br>
+**Select Script** = `Take Control - Get TakeControlID for client`</br>
+**Descriptive name of task** = `Collects the TakeControlID.`</br>
+**Collector Task** = `CHECKED`</br>
+**Custom Field to update** = `TakeControlID`</br>
+
+Click **Next**</br>
+Add **Schedule**</br>
+Click **Add Task**
+
+Right click on the newly created task and click **Run Task Now**.
+
+Give it a second to execute then right click the agent that you are working with and go to **Run URL Action > N-Able Take Control**
+
+It launch the session in Take Control desktop Console.