diff --git a/backend/src/controllers/ApiController.ts b/backend/src/controllers/ApiController.ts
index 18f7cd9f..a5facbaa 100644
--- a/backend/src/controllers/ApiController.ts
+++ b/backend/src/controllers/ApiController.ts
@@ -14,6 +14,7 @@ import GetProfilePicUrl from "../services/WbotServices/GetProfilePicUrl";
 import SendWhatsAppMedia from "../services/WbotServices/SendWhatsAppMedia";
 import SendWhatsAppMessage from "../services/WbotServices/SendWhatsAppMessage";
 import UpdateTicketService from "../services/TicketServices/UpdateTicketService";
+import ListSettingsServiceOne from "../services/SettingServices/ListSettingsServiceOne";
 
 type WhatsappData = {
   whatsappId: number;
@@ -98,21 +99,28 @@ export const index = async (req: Request, res: Response): Promise<Response> => {
 
   const contactAndTicket = await createContact(whatsappId, newContact.number);
 
+  let resp: any;
+
   if (medias) {
     await Promise.all(
       medias.map(async (media: Express.Multer.File) => {
-        await SendWhatsAppMedia({ body, media, ticket: contactAndTicket });
+        resp = await SendWhatsAppMedia({ body, media, ticket: contactAndTicket });
       })
     );
   } else {
-    await SendWhatsAppMessage({ body, ticket: contactAndTicket, quotedMsg });
+    resp = await SendWhatsAppMessage({ body, ticket: contactAndTicket, quotedMsg });
   }
 
-  setTimeout(async () => {
-    await UpdateTicketService({
-      ticketId: contactAndTicket.id,
-      ticketData: { status: "closed" }
-    });
-  }, 1000);
-  return res.send({ error: "SUCCESS" });
+  const listSettingsService = await ListSettingsServiceOne({ key: "closeTicketApi" });
+  var closeTicketApi = listSettingsService?.value;
+
+  if (closeTicketApi === 'enabled') {
+    setTimeout(async () => {
+      await UpdateTicketService({
+        ticketId: contactAndTicket.id,
+        ticketData: { status: "closed" }
+      });
+    }, 1000);
+  }
+  return res.send({ error: resp });
 };
\ No newline at end of file
diff --git a/frontend/src/pages/Settings/index.js b/frontend/src/pages/Settings/index.js
index afd8875a..8eb3f805 100644
--- a/frontend/src/pages/Settings/index.js
+++ b/frontend/src/pages/Settings/index.js
@@ -208,6 +208,35 @@ const Settings = () => {
 					</Paper>
 				</Tooltip>
 
+				<Typography variant="body2" gutterBottom></Typography>
+				<Tooltip title={i18n.t("settings.settings.closeTicketApi.note")}>
+					<Paper className={classes.paper}>
+
+						<Typography variant="body1">
+							{i18n.t("settings.settings.closeTicketApi.name")}
+						</Typography>
+						<Select
+							margin="dense"
+							variant="outlined"
+							native
+							id="closeTicketApi-setting"
+							name="closeTicketApi"
+							value={
+								settings && settings.length > 0 && getSettingValue("closeTicketApi")
+							}
+							className={classes.settingOption}
+							onChange={handleChangeSetting}
+						>
+							<option value="enabled">
+								{i18n.t("settings.settings.closeTicketApi.options.enabled")}
+							</option>
+							<option value="disabled">
+								{i18n.t("settings.settings.closeTicketApi.options.disabled")}
+							</option>
+						</Select>
+					</Paper>
+				</Tooltip>
+
 				<Typography variant="body2" gutterBottom></Typography>
 				<Tooltip title={i18n.t("settings.settings.timeCreateNewTicket.note")}>
 					<Paper className={classes.paper} elevation={3}>
diff --git a/frontend/src/translate/languages/en.js b/frontend/src/translate/languages/en.js
index f40ee753..7b5a27de 100644
--- a/frontend/src/translate/languages/en.js
+++ b/frontend/src/translate/languages/en.js
@@ -403,6 +403,14 @@ const messages = {
           disabled: "Closed",
         },
       },
+      closeTicketApi: {
+        name: "Close Ticket sent API",
+        note: "Automatically closes ticket when submitted via API",
+        options: {
+          enabled: "Enabled",
+          disabled: "Disabled",
+        },
+      },
       messagesList: {
         header: {
           assignedTo: "Assigned to:",
diff --git a/frontend/src/translate/languages/es.js b/frontend/src/translate/languages/es.js
index 64f495ec..db24dec9 100644
--- a/frontend/src/translate/languages/es.js
+++ b/frontend/src/translate/languages/es.js
@@ -393,6 +393,14 @@ const messages = {
           disabled: "Cerrado",
         },
       },
+      closeTicketApi: {
+        name: "Cerrar ticket enviado API",
+        note: "Cierra automáticamente el ticket cuando se envía a través de API",
+        options: {
+          enabled: "Habilitado",
+          disabled: "Habilitado",
+        },
+      },
       timeCreateNewTicket: {
         name: "Crear nuevo ticket después",
         note: "Selecciona el tiempo que tardará en abrir un nuevo ticket si el cliente te vuelve a contactar",
diff --git a/frontend/src/translate/languages/pt.js b/frontend/src/translate/languages/pt.js
index 026385cd..cccc6ed4 100644
--- a/frontend/src/translate/languages/pt.js
+++ b/frontend/src/translate/languages/pt.js
@@ -409,6 +409,14 @@ const messages = {
               disabled: "Fechado",
             },
           },
+          closeTicketApi: {
+            name: "Encerrar Ticket enviado API",
+            note: "Fecha automaticamente o ticket quando enviado por API",
+            options: {
+              enabled: "Ativado",
+              disabled: "Desativado",
+            },
+          },
           timeCreateNewTicket: {
             name: "Cria novo ticket após",
             note: "Selecione o tempo que será necessário para abrir um novo ticket, caso o cliente entre em contatos novamente",