Hi 👋, I'm Shuvradip, Devops Cloud Engineer based in india. I have experience working in agile environment on projects.
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🔭 I’m currently working on BlockChain and a cryptocurrency based on it.
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📚 I'm also doing the ITIL Foundation Course, a program aimed at IT Professional to Drive Stakeholder Value; High-velocity IT and Direct, Plan and Improve. designed by professionals in partnership with Global organization.
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🌱 I’m currently learning AWS, Observability & Monitoring of Distributed Systems, CyberSecurity
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💬 Ask me about AWS, Terraform, TypeScript, SQL/NoSQL Databases
- Authored comprehensive documentation for Technical Support troubleshooting, creating 50+ detailed articles covering common enterprise IT issues
- Tech Support Knowledge Base
- Created step-by-step guides for resolving complex system issues
- Documented best practices for incident management and problem resolution
- Developed troubleshooting decision trees for common support scenarios
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Windows Server Documentation
- Maintained detailed documentation covering Windows Server 2008 administration
- Topics include Active Directory management, Group Policy, and server maintenance
- Windows Concepts Repository
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Linux Administration Guide
- Developed RHCSA study materials and practical guides
- Created hands-on labs and exercises for Linux system administration
- Linux Concepts Repository
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Jira Administration Guide
- Created comprehensive documentation for Jira workflow management
- Developed best practices for ticket management and project tracking
- Jira Fundamentals Repository
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ITIL Framework Documentation
- Documented ITIL processes and implementation guidelines
- Created reference materials for service management practices
- ITIL Notes Repository
- Regular contributor to Medium (@mindsparkist), focusing on:
- Cloud computing best practices
- DevOps methodologies
- System administration tips
- Infrastructure automation