feat: update description of office hours (#23)

koor-tech · Sep 5, 2023 · 1e20224 · 1e20224
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diff --git a/docs/support/help-desk.md b/docs/support/help-desk.md
@@ -1,26 +1,10 @@
-
 # Help Desk
 
 ## Send us your questions and feedback
 
-<form name="Contact Us" class="koor-form" action="https://about.koor.tech/contact/" method="POST">
-    <div class="koor-field">
-        <label for="name">Name:</label>
-        <input type="text" name="name" class="form-control" placeholder="Your name"> 
-    </div>
-    <div class="koor-field">
-        <label for="email">Email:</label>
-        <input type="email" name="email" class="form-control" placeholder="Your email address">
-    </div>
-    <div class="koor-field">
-        <label for="message">Message:</label>
-        <textarea name="message" class="form-control" rows="4" placeholder="Your question or feedback"></textarea>
-    </div>
-    <div class="koor-field">
-        <label for="submit"></label>
-        <button type="submit" name="submit">Submit to Koor Help Desk</button>
-    </div>
-</form>
+We are happy to answer any questions you have about data storage and your particular situation. You can use our [contact form](https://try.koor.tech/contact/) to send us a note. We will respond to the email address you give us. We will never share your information with others, although we may add a generic question and answer to this knowledge center in order to share the general advice.
+
+Also, we will take your product suggestions into consideration.
 
 ## Open to any question about data storage
 
@@ -32,7 +16,7 @@ Koor is a remote company; we have people in many time zones around the world. An
 
 ### For free trial users as well as paying customers
 
-The Help Desk is for anyone who needs help, especially if you are using the KSD free trial or Pro subscription. 
+The Help Desk is for anyone who needs help, especially if you are using the KSD free trial or Pro subscription.
 
 We prioritize questions from those who purchased KSD Pro. KSD Pro includes a system assessment, so we can take a closer look and get more specific about solutions to whatever trouble you are having.
 
@@ -44,7 +28,7 @@ The Koor Help Desk is a great way to give us feedback, too. Use the same form to
 
 ### Office hours
 
-If you would like to talk to us live, you can attend one of our [office hours](office-hours).
+If you are interested in a live discussion, we host [office hours](/support/office-hours/) on demand. Use the same form to request a special session of office hours. We will schedule the session, and do a recording to share with the world. Want to be famous?
 
 ### Consulting
 

diff --git a/docs/support/office-hours.md b/docs/support/office-hours.md
@@ -1,32 +1,21 @@
 # Koor Office Hours
 
-## Join Us
+## On Demand
 
-Koor offers free office hours every other Wednesday at 10 AM Pacific.
+The Koor team is available to answer any questions you have about Rook, Ceph, and everything we have to offer - the Koor Data Control Center, Koor Storage Distribution, Koor Operator, etc. We would also love to learn more about you and your data storage situation.
 
-The Koor team is available to answer any questions you have about Rook, Ceph, and the Koor Storage Distribution. We would also love to learn more about you and your data storage situation.
-
-Plus, we record our sessions for the benefit of all. You could be famous. But only if you want to...
-
-This is the Google Meet information:
-
-- **Koor Office Hours**
-- Wednesday, June 7 · 10:00 – 10:40
-- Time zone: America/Los_Angeles
-- Google Meet joining info
-    - [Video call link](https://meet.google.com/ido-bbdm-pqc)
-    - Or dial: (US) +1 617-675-4444 PIN: 552 816 589 2585#
-    - [More phone numbers](https://tel.meet/ido-bbdm-pqc?pin=5528165892585)
-
-## Meeting dates in 2023
-
-June 7, June 21, July 5, July 19, August 2, August 16, August 30, September 13, September 27, October 11, October 25, November 8, November 22, December 6, December 20
+The Koor team has open office hours based on customer demand. We are happy to meet with anyone&mdash;customer or not&mdash;to discuss data storage. Use our [contact form](https://try.koor.tech/contact/) to leave us a note, and we will arrange a time to talk.
 
 ## Recordings
 
-You can watch recording of previous Koor Office Hours on the [Koor YouTube channel](https://www.youtube.com/@koor-tech).
+We like to record our sessions and share them with the world. Watch them all from [the playlist](https://www.youtube.com/playlist?list=PLns6hdNQZpizxgX7cQzzEiC2bq3TLd-aY).
+
+### Latest Episodes
 
-* On May 10, we showed our progress toward getting the Koor Operator running on Rancher. Good stuff. [Watch](https://www.youtube.com/watch?v=yXvcZm2Qo9g)
-* On April 26, the team recapped the Cephalocon and Kubecon conferences. Amsterdam and stroopwafles. Fun and yum. [Watch](https://www.youtube.com/watch?v=dDF8IgaVJpg)
+- [19 July 2023](https://youtu.be/kcpmWBCRZQ8) - We talk about building our demo system to show Koor software working in a production-style environment
+- [21 June 2023](https://youtu.be/aEtE-lwc9Yk) - Discussion of use cases for Koor, Rook and Ceph
+- [7 June 2023](https://youtu.be/UaL-LkU6enA) - How to get started with Rook and Ceph
+- [10 May 2023](https://www.youtube.com/watch?v=yXvcZm2Qo9g) - We showed our progress toward getting the Koor Operator running on Rancher. Good stuff.
+- [26 April 2023](https://www.youtube.com/watch?v=dDF8IgaVJpg) - The team recapped the Cephalocon and Kubecon conferences in Amsterdam. Plus, stroopwafles. Fun and yum.
 
 And lots more to watch. Go check it out.