Changelog

• Design update for report pages
• Design update for contact pages
• Updated audio notification settings with new sounds
• Ability to lock conversations to single thread in API channels
• Captain copilot integration to sidebar (alpha)
• Ability to create conversation directly from email / phone number
• Add support for Arcade videos on articles
• Other Components and Design changes in preparation for v4
• Numerous bug fixes and enhancements

Thanks to @honzasterba, @giquieu, @nguyentranchung for the contributions

Changelog

• ip-lookup database lazy loading for all installation environments
• New sidebar for Chatwoot ( v4 )
• New design for HelpCenter portals ( v4 )
• New design for campaigns page ( v4 )
• Numerous bug fixes and enhancements in preparation for the v4 release

Thanks to @mazenkhalil, @KokeroO, @MingShyanWei for the contributions

Changelog

• Fixes blank screen-related issues after logout

Notes:

If you are running v3.14.0, please upgrade to v3.14.1 as soon as possible.

Changelog

• Vite + vue 3 : Upgrades to our frontend stack and build pipelines
• Auto populate country code in phone number field based on browser timezone
• Numerous bug fixes and improvements

Notes:

This update brings a significant upgrade to the Chatwoot frontend stack, paving the way for faster asset builds and smoother development of upcoming features. If you’ve made customizations to the Chatwoot code, please take note, as there are several core changes throughout. We recommend reviewing the updates to ensure everything works seamlessly with your setup.

If you are upgrading a heroku installation, please make sure to add the nodejs buildpack before upgrade - ref: https://github.com/chatwoot/chatwoot/blob/c796832a58cc9bd045893af2756dd7bc71e91195/app.json#L61

Changelog

• Custom Roles (alpha) [EE]
• Admin page redesigns for macros, automation, inbox management, etc
• Support for copy-pasting images in help center articles
• Update GPT model for open AI integration to 4o-mini
• Numerous bug fixes and enhancements

Changelog

• Design updates for various setting pages like integrations, canned responses, teams, etc
• Captain integration (alpha)
• Support for shared instagram reels in the messenger channel
• Changes for vue3 upgrade
• Numerous bug fixes and enhancements

Thanks to @nestordavalos for the contributions

This hotfix release fixes the conversation order when real-time events are delayed or missed.

Fixes the problem: If there's a delay in the message event, the conversation was added to the end of the list. Agents often miss this conversation.

Changelog

• Ability to unassign teams using automation
• Add video message viewing in Chatwidget
• Improved reconnect logic for automated reconnections
• API frameworks for upcoming roles & permissions feature
• Upgraded ruby to 3.3.3 for performance improvements
• Numerous bug fixes and enhancements

Thanks to @clairton, @IRediTOTO, @WuChenDi, @oneheed for the contributions

Changelog

• Improved video rendering in the widget
• Additional fixes for notification payload

Changelog

• Improves rendering of plain text emails
• Handle push notification errors