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connection loss with DS418 when transfering data #480

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Rainerlan opened this issue Jan 11, 2025 · 0 comments
Open

connection loss with DS418 when transfering data #480

Rainerlan opened this issue Jan 11, 2025 · 0 comments

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@Rainerlan
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Description of the problem

Network connection gets established at first.
DSM/Networkinterface settings page tells: "connected" for LAN 3
As soon as data is being transferred, ethernet connection breaks down almost immediately
E.g. let windows through SMB3 create thumbnails; After ~20 thumbnails have been created - connection breaks down
E.g. trying to transfer a file of 300Mbytes - After about 7% (transferred almost immediately), the transfer stops - due to a broken connection
When transfer stops, ping is not possible anymore - from no device in the network
DSM/Networkinterface settings page tells still: "connected"
When un- and re-plugging the ethernet cable, connection gets established again.
Stopping and restarting
Trying a new file transfer - same behavior can be observed every time.
Stopping & re-starting the bb-qq RTL8152/RTL8153 driver package also recovers the connection

dmesg
''''
[32362.435606] Module [r8152] is removed.
[32362.439574] usbcore: deregistering interface driver r8152
[32368.452881] audit: type=1325 audit(1736634807.707:43): table=filter family=2 entries=9
[32368.507273] audit: type=1325 audit(1736634807.757:44): table=filter family=2 entries=13
[32370.080884] audit: type=1325 audit(1736634809.327:45): table=filter family=2 entries=14
[32370.193090] audit: type=1325 audit(1736634809.447:46): table=filter family=2 entries=13
[32378.841237] audit: type=1325 audit(1736634818.087:47): table=filter family=2 entries=9
[32378.866277] audit: type=1325 audit(1736634818.117:48): table=filter family=2 entries=13
[32379.779514] audit: type=1325 audit(1736634819.027:49): table=filter family=2 entries=14
[32379.805557] audit: type=1325 audit(1736634819.057:50): table=filter family=2 entries=13
[32380.220691] usb 5-1: reset SuperSpeed USB device number 2 using xhci-hcd
[32380.292464] r8152 5-1:1.0 eth2: v2.19.2 (2024/10/21)
[32380.297561] r8152 5-1:1.0 eth2: This product is covered by one or more of the following patents:
US6,570,884, US6,115,776, and US6,327,625.

[32380.313555] r8152 5-1:1.0 eth2: chip rev 14
[32380.317955] usbcore: registered new interface driver r8152
[32380.439714] IPv6: ADDRCONF(NETDEV_UP): eth2: link is not ready
[32383.648398] IPv6: ADDRCONF(NETDEV_CHANGE): eth2: link becomes ready
[32383.656443] r8152 5-1:1.0 eth2: carrier on
''''

Description of your products

Linux ds4bay 4.4.302+ #72806 SMP Thu Sep 5 13:44:21 CST 2024 aarch64 GNU/Linux synology_rtd1296_ds418
DSM 7.2.2-72806 Update 2
ethernet dongle: uni USB Ethernet Adapter 2,5G, USB 3.0 auf LAN

Description of your environment

PC (with same uni 2.5Gbe dongle) connected through 2 2.5Gbe switches to NAS
Dongle showas as "Realtek Gaming USB 2.5GbE Family Controller"
Switches: Lianguo 2,5 GB 8-Port-Netzwerk-Switch 2,5 Gbit/s
Cable: All Cat.6 or Cat.7

Output of dmesg command

[7607.617843] r8152 5-1:1.0 eth2: carrier on
[ 7638.776351] audit: type=1325 audit(1736610077.499:29): table=filter family=2 entries=14
[ 7638.806925] audit: type=1325 audit(1736610077.529:30): table=filter family=2 entries=13
[ 8161.833370] Synotify use 16384 event queue size
[ 8677.163072] IPv6: ADDRCONF(NETDEV_UP): eth2: link is not ready
[ 8679.243242] audit: type=1325 audit(1736611117.991:31): table=filter family=2 entries=9
[ 8679.267835] audit: type=1325 audit(1736611118.011:32): table=filter family=2 entries=13
[ 8680.901818] IPv6: ADDRCONF(NETDEV_CHANGE): eth2: link becomes ready
[ 8680.908487] r8152 5-1:1.0 eth2: carrier on
[ 8682.937006] Synotify use 16384 event queue size
[ 8720.531045] audit: type=1325 audit(1736611159.282:33): table=filter family=2 entries=14
[ 8720.562358] audit: type=1325 audit(1736611159.312:34): table=filter family=2 entries=13
[31677.159899] r8152 5-1:1.0 eth2: carrier off
[31679.259429] audit: type=1325 audit(1736634118.502:35): table=filter family=2 entries=9
[31679.284752] audit: type=1325 audit(1736634118.522:36): table=filter family=2 entries=13
[31680.969496] audit: type=1325 audit(1736634120.212:37): table=filter family=2 entries=14
[31680.998198] audit: type=1325 audit(1736634120.242:38): table=filter family=2 entries=13
[31681.606954] r8152 5-1:1.0 eth2: carrier on
[31690.924570] audit: type=1325 audit(1736634130.163:39): table=filter family=2 entries=9
[31690.954218] audit: type=1325 audit(1736634130.193:40): table=filter family=2 entries=13
[31691.887950] audit: type=1325 audit(1736634131.133:41): table=filter family=2 entries=14
[31691.923795] audit: type=1325 audit(1736634131.163:42): table=filter family=2 entries=13
[31733.105077] Synotify use 16384 event queue size

Output of lsusb command

|__usb2          1d6b:0002:0404 09  2.00  480MBit/s 0mA 1IF  (Linux 4.4.302+ xhci-hcd xHCI Host Controller xhci-hcd.2.auto) hub
|__usb3          1d6b:0003:0404 09  3.00 5000MBit/s 0mA 1IF  (Linux 4.4.302+ xhci-hcd xHCI Host Controller xhci-hcd.2.auto) hub
|__usb4          1d6b:0002:0404 09  2.00  480MBit/s 0mA 1IF  (Linux 4.4.302+ xhci-hcd xHCI Host Controller xhci-hcd.5.auto) hub
|__usb5          1d6b:0003:0404 09  3.00 5000MBit/s 0mA 1IF  (Linux 4.4.302+ xhci-hcd xHCI Host Controller xhci-hcd.5.auto) hub
  |__5-1         0bda:8156:3104 00  3.20 5000MBit/s 256mA 1IF  (Realtek USB 10/100/1G/2.5G LAN 4013000001)

Output of ifconfig -a command

eth0      Link encap:Ethernet  HWaddr 00:11:32:91:20:02
          inet addr:192.168.178.22  Bcast:192.168.178.255  Mask:255.255.255.0
          inet6 addr: fe80::211:32ff:fe91:2002/64 Scope:Link
          inet6 addr: fd44:f08f:31a2:e87a:211:32ff:fe91:2002/64 Scope:Global
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:634441 errors:0 dropped:0 overruns:0 frame:0
          TX packets:460530 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:357364835 (340.8 MiB)  TX bytes:397557732 (379.1 MiB)
          Interrupt:11

eth1      Link encap:Ethernet  HWaddr 00:11:32:91:20:03
          inet addr:169.254.234.216  Bcast:169.254.255.255  Mask:255.255.0.0
          UP BROADCAST MULTICAST  MTU:1500  Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:0 (0.0 B)  TX bytes:0 (0.0 B)
          Interrupt:28 base 0x4000

eth2      Link encap:Ethernet  HWaddr 00:E0:4C:68:05:2D
          inet addr:192.168.178.168  Bcast:192.168.178.255  Mask:255.255.255.0
          inet6 addr: fd44:f08f:31a2:e87a:2e0:4cff:fe68:52d/64 Scope:Global
          inet6 addr: fe80::2e0:4cff:fe68:52d/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST  MTU:9000  Metric:1
          RX packets:269893 errors:0 dropped:0 overruns:0 frame:0
          TX packets:103985 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:58030700 (55.3 MiB)  TX bytes:145067916 (138.3 MiB)
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@Rainerlan