Use draft instead of notes to deploy faster

algolia · Jan 14, 2021 · 39631b1 · 39631b1
1 parent 8c8b2ca
commit 39631b1
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Showing 2 changed files with 25 additions and 6 deletions.
diff --git a/deployer/src/config_manager.py b/deployer/src/config_manager.py
@@ -7,7 +7,7 @@
 from . import helpers
 from . import fetchers
 
-from .helpdesk_helper import add_note, get_conversation_with_threads, \
+from .helpdesk_helper import add_draft, get_conversation_with_threads, \
     get_emails_from_conversation, get_conversation_url_from_cuid
 
 from deployer.src.algolia_internal_api import remove_user_from_index
@@ -100,14 +100,15 @@ def add_config(self, config_name):
 
                 # Add email(s) to the private config & grant access
                 conversation_with_threads = get_conversation_with_threads(cuid)
-                emails_from_conv = get_emails_from_conversation(conversation_with_threads)
+                emails_from_conv = get_emails_from_conversation(
+                    conversation_with_threads)
                 analytics_statuses = emails.add(config_name, self.private_dir,
                                                 emails_to_add=emails_from_conv)
 
                 note_content = snippeter.get_email_for_config(config_name,
                                                               analytics_statuses)
 
-                add_note(cuid, note_content)
+                add_draft(cuid, note_content)
 
                 print(
                     'Email address fetched and stored, conversation updated and available at {}\n'.format(

diff --git a/deployer/src/helpdesk_helper.py b/deployer/src/helpdesk_helper.py
@@ -132,16 +132,34 @@ def get_emails_from_conversation(conversation_with_threads):
     return emails
 
 
-def add_note(cuid, body):
+def get_customer_id(cuid):
     app_id = get_helpscout_app_id()
     app_secret = get_helpscout_app_secret()
     hs = HelpScout(app_id, app_secret)
 
+    for conversation in hs.hit('conversations', 'get', resource_id=cuid):
+        customer_id = conversation["createdBy"]["id"]
+
+    return customer_id
+
+
+def add_draft(cuid, body):
+    app_id = get_helpscout_app_id()
+    app_secret = get_helpscout_app_secret()
+    hs = HelpScout(app_id, app_secret)
+
+    customer_id = get_customer_id(cuid)
+
+    if customer_id is None:
+        return False
+
     # Inserting HTML code into HTML mail, snippet need to be HTML escaped
     body = html.escape(body)
 
-    data = {"text": body}
-    hs.conversations[cuid].notes.post(data=data)
+    data = {"text": body, "draft": True, "customer": {
+        "id": customer_id
+    }, }
+    hs.conversations[cuid].reply.post(data=data)
 
     return True