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In-App Onboarding/Guides/Wizard #4879

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joesaunderson opened this issue Jun 25, 2021 · 6 comments
Open

In-App Onboarding/Guides/Wizard #4879

joesaunderson opened this issue Jun 25, 2021 · 6 comments
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concept Ideas that need some shaping up still enhancement New feature or request

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@joesaunderson
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joesaunderson commented Jun 25, 2021

Is your feature request related to a problem?

When we release a feature, we'd like to be able to guide the user on how to use it. This may be through a wizard on the screen, or an overlay.

Describe the solution you'd like

An onboarding wizard builder tool in PostHog, to compliment features released behind a feature flag.

Nice to haves:

  • Criteria of when to show i.e. show after user has seen page N times

Examples:

Describe alternatives you've considered

Other tools, that frankly are not good!

Additional context

Conversation with @paolodamico on Slack,

Thank you for your feature request – we love each and every one!

@joesaunderson joesaunderson added the enhancement New feature or request label Jun 25, 2021
@joesaunderson joesaunderson changed the title In-App Guides/Wizard In-App Onboarding/Guides/Wizard Jun 25, 2021
@paolodamico paolodamico added the concept Ideas that need some shaping up still label Jun 27, 2021
@Twixes Twixes removed the stale label Sep 7, 2021
@jackiegreenfield
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Seconding this!
We'd love to have something like this in PostHog. I think it would be a major differentiator from competitors like MixPanel (who used to have that and then took it away - not a popular move!)

@kappa90
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kappa90 commented Aug 2, 2022

Related to #10956

@posthog-bot
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This issue hasn't seen activity in two years! If you want to keep it open, post a comment or remove the stale label – otherwise this will be closed in two weeks.

@joesaunderson
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RE: Stale.

Still valid I think, you have added surveys... but not quite covered product tours / guides.

@posthog-bot posthog-bot removed the stale label Aug 5, 2024
@hermanoreis
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hermanoreis commented Sep 4, 2024

+1 for this

  • Guides can benefit greatly from user segmentation, as Feature Flags are currently using.
  • The approach that surveys take on the platform is also similar to what Guides could have.
  • It would be a good product feature to implement, so I can analyze my users' behavior in the product and intervene through guides when necessary.
  • The Guides initiative would be a nice evolution of the Notification Bar App

@annikaschmid
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Hi everyone! I've just created a new issue for this (so that @joesaunderson doesn't get spammed with notifications unless he wants to), and added it to our roadmap on posthog.com. This allows us to gauge demand for this product more officially.

You can follow along there for progress: #25726

While I can't promise we will work on this product in the near future, you are right, this will reuse a lot of Surveys functionality. We have a standalone Surveys team now, so once we've made some necessary improvements to Surveys, we might branch out into Product Tours eventually.

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