@Nzzyme I have tested this on several apps but it is not repeated on my device. Please repeat the steps again and after restarting protection - force stop JioSaavn app, maybe the app process remains and the rule is not applied completely

@Nzzyme I have tested this on several apps but it is not repeated on my device. Please repeat the steps again and after restarting protection - force stop JioSaavn app, maybe the app process remains and the rule is not applied completely

I just checked and I am able to reproduce this issue at my end. This does not just happen with the domain "graph.facebook,com" but with other domains as well.

Another example:

Domain: "app.adjust.net.in"
This domain was added to the block list yesterday (User Rule) and later when I open the JioSaavn app today, I am able to see the connection to the domain instead of blocking it. See screenshots below:

Note that I have restarted the phone couple of times and ensured that the protection is restarted completely before the test. This has only started happening after the recent update.

@Nzzyme I'll watch my device some more. Do I understand correctly that you select 2 checkboxes when adding a blocking rule? "Apply only for..." and "Give a higher priority to the rule"?

@Nzzyme I'll watch my device some more. Do I understand correctly that you select 2 checkboxes when adding a blocking rule? "Apply only for..." and "Give a higher priority to the rule"?

That is correct. Both boxes checked. The issue is not just with that one domain but will all the "user" rules.

One more example that I spotted today:

@Nzzyme in order to troubleshoot this issue, we need to get your application logs.

Here's what we need you to do:

1. Enable debug logging:
   Settings -> General -> Advanced -> Logging level -> Debug.
2. Reproduce the problem, then remember the exact time when it happened.
3. Collect logs:
   Settings -> General -> Advanced -> Export logs and system info.
4. Send this file to qa@adguard.com:
   • include [android] keyword and 5539 in the subject of your email
   • specify the exact time when the issue occurred

@Nzzyme could you send a screenshot of the detailed description of the two requests? Blocked and not blocked?
Also send the full rule you have added
It could also be a problem with DoH DNS, try switching to DoT DNS for a while

@Nzzyme could you send a screenshot of the detailed description of the two requests? Blocked and not blocked? Also send the full rule you have added It could also be a problem with DoH DNS, try switching to DoT DNS for a while

I plan to do this in the next couple of days. However, just to let you know, this is not related to DNS but regular "User" rules as per the screenshots provided so far.

Protection > Ad blocking > User rules

@Nzzyme could you send a screenshot of the detailed description of the two requests? Blocked and not blocked? Also send the full rule you have added It could also be a problem with DoH DNS, try switching to DoT DNS for a while

Unblocked:

Blocked:

@Nzzyme in order to troubleshoot this issue, we need to get your application logs.

Here's what we need you to do:

1. Enable debug logging:
   Settings -> General -> Advanced -> Logging level -> Debug.

2. Reproduce the problem, then remember the exact time when it happened.

3. Collect logs:
   Settings -> General -> Advanced -> Export logs and system info.

4. Send this file to qa@adguard.com:

   • include [android] keyword and 5539 in the subject of your email
   • specify the exact time when the issue occurred

Sent it. Please check

@Nzzyme your logs contain viruses, I can't open them, please overwrite the logs

@Nzzyme your logs contain viruses, I can't open them, please overwrite the logs

That's weird. The file must have been corrupted as I noticed it took a lot longer to attach it in the email. I'll try sending another one later.

@Nzzyme any news?

@Nzzyme any news?

Resent it. Please check.

@Nzzyme I noticed that you have a blocked IPv4 request and a allowed IPv6 request, this is strange...
Please try removing the high priority checkbox from the rule, and see if this problem continues to recur?

@Nzzyme I noticed that you have a blocked IPv4 request and a allowed IPv6 request, this is strange... Please try removing the high priority checkbox from the rule, and see if this problem continues to recur?

I checked my "User Rules" and I only see a blocked rule there. Note that this is not a DNS rule
Can you let me know where do you see the Allow rule? (in which filter subscription)? I have many filters

@Nzzyme you just have Processed status on one screenshot and Blocked status on the second screenshot.
You only have the rule on the screenshot of the blocked request. You didn't originally have this request blocked, and there are no rules for it

@Nzzyme you just have Processed status on one screenshot and Blocked status on the second screenshot. You only have the rule on the screenshot of the blocked request. You didn't originally have this request blocked, and there are no rules for it

I don't follow what you have mentioned. I have a block rule set for "graph.facebook.com" but why are all requests not blocked and instead some are blocked and some are not when that app is launched? It's not just with graph.facebook.com.

@maxikuzmin Any update?

@Nzzyme sorry for the wait, we need a little more time