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AdGuard Adblocker on Google TV is getting disabled #5537

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4 of 6 tasks
Batman2814 opened this issue Dec 6, 2024 · 5 comments
Open
4 of 6 tasks

AdGuard Adblocker on Google TV is getting disabled #5537

Batman2814 opened this issue Dec 6, 2024 · 5 comments
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@Batman2814
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Please answer the following questions for yourself before submitting an issue

  • Filters were updated before reproducing an issue
  • I checked the knowledge base and found no answer
  • I checked to make sure that this issue has not already been filed

AdGuard version

Version 4.7

Environment

  • OS version: Android 12
  • Device: Google TV 4k Chromecast streaming device

HTTPS filtering

  • yes, I do

Root access

  • yes, I have it

Integration with AdGuard VPN

  • yes, I do

Routing mode

Local VPN

Ad Blocking

No response

Privacy

No response

Social

No response

Annoyances

No response

Security

No response

Language-specific

No response

Other

No response

Which DNS server do you use?

Custom DNS

DNS protocol

DNS-over-QUIC

Custom DNS

No response

What Stealth Mode options do you have enabled?

No response

Issue Details

Steps to reproduce:

  1. Before going to sleep, Adguard adblocker for Android TV is enabled.
  2. The next morning, when using the device, Adguard adblocker is disabled.

Expected Behavior

Should not be automatically disabled.

Actual Behavior

AdGuard Adblocker disables it automatically on the device.

Screenshots

Screenshot 1

Additional Information

No response

@Versty
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Versty commented Dec 9, 2024

@Batman2814 Please disable the Energy optimization option for AdGuard app in the system settings, then relaunch AdGuard application. Let me know the results after one more night.

Settings -> Apps -> Special app access -> Energy optimization

@Batman2814
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I already have it disabled and it still gets turned off.

@Batman2814
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AdGuard Adblocker for Android TV on the Google TV 4K Streaming Stick is still being disabled.

@Versty
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Versty commented Dec 16, 2024

@Batman2814 We have managed to reproduce this issue on our side, and are currently investigating the cause of this problem.

@Arthur-Kenichi-Condino
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Arthur-Kenichi-Condino commented Dec 27, 2024

I'm also having this issue: I tried clearing app cache, reinstalling and updating again through app settings, also tried TV App Only mode, tried installing AdGuard VPN so both apps are together. But still it gets disabled every TV restart and needs to be started manually. If the TV sleeps ("soft shutdown"), the app keeps active, but if it actually shutdowns, AdGuard protection dies.

Is there any version in which this doesn't happen so I can fall back/downgrade?

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