1

I’m using a tablet (vortex T10MPRO+) and the steinberg UR-22mkII and yhe sound is not normal. I tried using different settings etc and all the same issue. I have no issues with iOS.

2

Hi @EAST_49

Please let us have more details about your problem.

Best,
Lars

3

The issue I’m having is when I playback the track thru the interface, I hear nothing but a digital feedback of the track audio instead of the actual audio itself. I raised the buffer size hoping it would alleviate the issue, but no matter what I did, it was the same type of sound. When I don’t use an interface everything sounds normal.

4

Hi @EAST_49

Please make sure the routing is properly set, as shown in our tutorial:

Does this help to resolve the problem?

Best,
Lars

5

No this doesn’t solve my problem, the main issue is the playback from the tablet with cubasis le thru the UR 22mkII audio interface. Everything else works as it should.

6

Stupid question but is the daw/monitor knob turned all the way to daw?

1 Like
7

Hi @EAST_49

Please let us have a short clip which demonstrates the problem.

Thanks
Lars

8

Alright, I’ll record the issue and post it.

9


this what I hear thru the interface

10

Have you tried both 16-bit and 24-bit options in Cubasis?

The output does sound a bit like when there’s a bit-depth miss-match and the raw bits (at wrong resolution/order) are fed directly to the DAC.
(16-bit is 2 bytes at once while 24-bit is padded to 4 bytes when fed to the audio interface).

1 Like
11

Hi @EAST_49

In addition, please check if increasing latency (setup/audio) helps to resolve the problem too.

Thanks
Lars

12

I’m not able to switch the sample rate or bit depth due to the cubasis version which is a trial version so it’s stuck at 48/16 bit and also I maxed out the buffer and latency and it’s the same result, the sound I posted. I hoped it was like iOS where you plugged in the interface and no trial version, just cubasis le for that platform, that which I have and no issues whatsoever.

13

It should work with no issues unless it’s a software issue from my tablet and if that’s the case do you need the specs? And it’s the same exact issue with the UR-RT4 I have.

14

tablet specs
just in case you may need it.

15

Thanks!

Does the sound work properly thru the tablets built-on 3.5mm jack?
If it does it’s definitely some kind of bug in Cubasis that @LSlowak and his team needs to take a look at.

The sound clip that was posted definitely sounds like a bit-depth/byte-order mismatch…

16

That’s the funny part… the interface works well with YouTube, and whatever music I play thru it with the tablet, but as soon as I select cubasis le…

17

Yes, the audio is working properly with the built-in headphone jack on cubasis le.

18

Earlier today I updated my tablet to android 13 and tried to boot up cubasis le and when the track started playing a small yellow box popped up saying “low memory detected, please remove some of the instruments” or something to that nature and I couldn’t reproduce that warning again. I couldn’t screenshot or anything because it was unexpected.

19

Hi @EAST_49

The issue might be related to Google’s Oboe not supporting the audio device.
Your issue has been shared with our engineering to confirm, please await our feedback.

Best,
Lars

1 Like