FDVA - Florida Department of Veterans' Affairs

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For 24/7 counsel, call the National Veteran Crisis Hotline at 988, Press 1. You may also call the Florida Veterans Support Line at 1-844-MyFLVet (1-844-693-5838) or dial 211.

News

VISN 8 Facility Operational Status Updates – Hurricane Helene

September 25, 2024

Confirmed VISN 8 Operational Status updates as of Sunday, September 29, 2024, at 11:00 a.m.

Note:  Appointments that are not converted to virtual will be rescheduled.

Bay Pines VA Healthcare System

  • FULLY OPERATIONAL on Monday, September 30

North Florida/South Georgia Veterans Health System

  • CLOSED Monday, September 30 – Lake City VA Commerce Clinic
  • CLOSED Monday, September 30 – Valdosta VA Clinic
  • CLOSED Monday, September 30 – Perry VA Clinic (Closed on Mondays per normal operating hours) – status for the remainder of the week is TBD.
  • NEW  CLOSED Monday, September 30 – Waycross VA Clinic
  • All other facilities have already or will resume normal operating hours.
James A. Haley Veterans Hospital and Clinics (Tampa)

  • FULLY OPERATIONAL

Orlando VA Healthcare System

  • FULLY OPERATIONAL

West Palm Beach VA Healthcare System

  • FULLY OPERATIONAL

Miami VA Healthcare System

  • FULLY OPERATIONAL

As a reminder, the VISN 8 Clinical Contact Center is operational 24/7/365 for virtual care and tele-emergency care and support to Veterans enrolled for VA Health Care in Florida, South Georgia, Puerto Rico, and the U.S. Virgin Islands, 1-877-741-3400. Visit  https://department.va.gov/integrated-service-networks/visn-08/ (under highlights), for more information.

VA Prescriptions: The VA Emergency Prescription Refill Program has been activated for the Bay Pines VA Healthcare System, Tampa VA Healthcare System, and North Florida/South Georgia Veterans Health System.

  • Veteran patients can go to any local retail pharmacy to obtain needed refills. Veteran patients must take an empty active VA prescription bottle (not older than 6 months and with refills available) or a new VA prescription on a VA form by an authorized VA provider to a retail pharmacy. This does not include controlled substances.
  • The Heritage Health Customer Care Line is available for both VA patients and Pharmacies for any billing questions or coverage at: 1-866-265-0124, option 1. The line operates Monday – Friday, 7:00 a.m. – 11:00 p.m. EST, and Saturday – Sunday, 9:00 a.m. – 5:30 p.m. EST.

For general information on how to be prepared for tropical weather events and other emergencies, visit Ready.gov.