Free Standard Shipping On All Orders Christmas Delivery Information The 2024 Gift Guide

The 2024 Gift Guide

Bottomless turns, perfect waves, alpine sleepovers, hundred-mile views: The best gifts are for outside the box. Give gear that will stick with them for a long time, whether they measure the years in miles, feet, storms or sunrises.

All Gifts Gifts for Her Gifts for Him Gifts for Kids

Free Standard Shipping On All Orders

We do our best to process and ship orders within 1-2 business days (Monday-Friday, excluding holidays). We kindly ask that you choose standard shipping where possible to reduce our environmental impact. Thank you for your patience as we process heavier volumes during the holiday period.

For more information on holiday shipping, please visit our Shipping Information Page.

Returns and Exchanges

Unsure of the right size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.

How returns work Start your return Customer Service

FAQs

Customer Service

Orders

Delivery

Returns

Repairs

Account

Products

Pro Community

COVID-19

Brexit

Gift Cards

Other

Holiday season FAQs

Will I receive my order before Christmas?

We advise you to order before 13.00CET on December 16th for guaranteed on-time Christmas delivery with Standard Shipping and order before 13.00CET on December 20th for guaranteed on-time Christmas delivery with Express Shipping. For more information on holiday shipping, please visit our Shipping Information Page.

How do I track my order?

During the holiday season, we take between 1-2 working days to pick and pack your order. As soon as your order ships from our warehouse, we will send you an email with your invoice and tracking number, so you are aware of the expected delivery date of your parcel.

How can I exchange a present if it does not fit?

Did someone receive the wrong size, colour, or would like to switch items? No problem, you can return your item to us for a refund, and place a new order online.

How long do I have to return my item(s)?

Although we do not have a specific time period to return an item, we do recommend returning within 3 months of purchase so that we can make the item available to sell for another customer before the season ends. You can download your return label at anytime via our online return portal. Please see our returns page for more information.

We guarantee everything we make.

View Ironclad Guarantee

We take responsibility for our impact.

Explore Our Footprint

We support grassroots activism.

Visit Patagonia Action Works

We keep your gear going.

Visit Worn Wear

We give our profits to the planet.

Read Our Commitment