If you have a question for us, see if we’ve answered it below. You’ll find answers to the questions people ask us the most.
Got a question?
Looking for advice where you live?
We don't cold call
- We'll never cold call you to offer advice or to make energy efficiency improvements in exchange for money.
- If you get a call like this, it’s a scam.
- Hang up, and don’t give out your details.
How to contact Energy Saving Trust
Please complete this form and a member of the team will be in touch soon.
Need business advice?
If your query is business related, you can contact us using the button below.
Get in touchRegional offices
Please note, these offices do not provide advice.
| Country | Address | Head office |
|---|---|---|
| England | Energy Saving Trust, Caledonia House, 223-231 Pentonville Road, London, N1 9NG | 020 7222 0101 |
| Northern Ireland | Energy Saving Trust, River House, 48 High Street, Belfast, BT1 2BE | 028 97 442475 |
| Scotland | Energy Saving Trust, Prospect House, 5 Thistle Street, Edinburgh, EH2 1DF | 0131 555 7900 |
| Wales | Energy Saving Trust, 33 Cathedral Road, Cardiff CF11 9HB | 029 2046 8340 |
Press office
If you’re a member of the media with a press or media-related enquiry, please contact media@est.org.uk
Feedback and complaints
If something is wrong, you can make a complaint to the relevant programme.
Please remember to show respect for our people. We have a zero tolerance policy on any kind of bullying, harassment or discriminatory behaviour.
Energy Saving Trust Limited is authorised and regulated by the Financial Conduct Authority (Reference Number 716195).
Last updated: 30 October 2024