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Funded Energy Redress Projects

Since the Energy Redress Scheme launched Phase One of the scheme in 2018, Energy Saving Trust has awarded over £102 million to fund nearly 538 projects across England, Scotland and Wales. These grants have enabled organisations to deliver projects that help energy consumers in vulnerable situations to save energy and money in their homes and to live warmer, more comfortable lives. Phase Two of the scheme launched in May 2022.

To find out more about the projects we have funded, see the full list, which can be filtered.

You can also find specific case studies of some of the funded projects here.

Full list of projects

This is a complete list of successfully funded Energy Redress Scheme projects since 2018.

Phase 2
  • Round 5
Round 5
Charity
South Seeds
Location
United Kingdom
  • Scotland
  • Glasgow
Grant award
£224,516
Project Name
Supporting the fuel poor in Govanhill

This project will fund Energy Officers who will provide face-to-face energy advice to residents at their easy-to-reach high street location on Glasgow's southside. Alongside this advice, the project will offer follow-up support in the home, for example: meter readings, demonstration of heating controls or identifying high usage, to help solve residents' energy issues.

Phase 2
  • Round 5
Round 5
Charity
Groundwork Five Counties
Location
United Kingdom
  • England
  • Nottingham
Grant award
£249,786
Project Name
Groundwork Five Counties - Green Doctor service

This project aims to provide bespoke energy saving support to vulnerable people in the area. Their experienced team will deliver face-to-face support to those in need by meeting with them within their homes. 

The project will deliver a range of support including advice and guidance on energy bills, how to take meter readings, as well as understanding what they could save by changing behaviours whist using appliances. The project will also look to fit, where required, new energy saving measures in the home, at no cost to the residents, helping to reduce energy usage and keep their household

Read more...

This project aims to provide bespoke energy saving support to vulnerable people in the area. Their experienced team will deliver face-to-face support to those in need by meeting with them within their homes. 

The project will deliver a range of support including advice and guidance on energy bills, how to take meter readings, as well as understanding what they could save by changing behaviours whist using appliances. The project will also look to fit, where required, new energy saving measures in the home, at no cost to the residents, helping to reduce energy usage and keep their household warmer.

Read less...
Phase 2
  • Round 5
Round 5
Charity
Bromley by Bow Centre
Location
United Kingdom
  • England
  • London
Grant award
£247,623
Project Name
PowerBank

The project will deliver high-quality energy advice to the most vulnerable residents of Tower Hamlets, Newham and Hackney, with the aim of reducing fuel poverty and improving energy efficiency. It will provide residents with immediate one-to-one support necessary to overcome acute difficulties with energy bills, longer-term resilience to withstand on-going pressures to pay their energy bills and additional support for those people with more complex needs. The project will be delivered from their Centre, and from local foodbanks and food pantries in the area.

Phase 2
  • Round 5
Round 5
Charity
Awel Aman Tawe
Location
United Kingdom
  • Wales
  • Swansea
Grant award
£226,942
Project Name
Ynni Cymunedol / Community Energy

This project will develop an energy efficiency programme, utilising both traditional energy advice methods as well as their community activities to engage vulnerable people. Their energy efficiency advisors / retrofit assessors will provide energy saving advice to households. Their low carbon education centre in Cwmgors will be open to households to visit to learn about sustainable living. They will also deliver energy saving advice within schools to help pupils and staff reduce their carbon footprint, and encourage similar action at home.

Phase 2
  • Round 5
Round 5
Charity
Citizens Advice Diss, Thetford and District
Location
United Kingdom
  • England
  • Norfolk
Grant award
£231,248
Project Name
Norfolk Warm and Wise

The project aims to empower households to deal with energy bills and efficiency in the home, by providing quality-assured, personalised energy advice. The free, independent, confidential and impartial energy advice will be delivered via freephone, email and online. Face-to-face sessions for households needing extra support will also be accessible via their offices and outreach locations in the area. The energy advice and support offered will cover a range of topics including:

  • Advice on dealing with energy debts.
  • How to understand bills, read meters and resolve disputes with energy companies.
  • Guid
Read more...

The project aims to empower households to deal with energy bills and efficiency in the home, by providing quality-assured, personalised energy advice. The free, independent, confidential and impartial energy advice will be delivered via freephone, email and online. Face-to-face sessions for households needing extra support will also be accessible via their offices and outreach locations in the area. The energy advice and support offered will cover a range of topics including:

  • Advice on dealing with energy debts.
  • How to understand bills, read meters and resolve disputes with energy companies.
  • Guidance on free or low-cost changes that can be made around the home to reduce energy usage.
  • Assessing the energy efficiency of your home.
  • Advising on energy improvement funding schemes.
Read less...
Phase 2
  • Round 5
Round 5
Charity
Community Energy Plus
Location
United Kingdom
  • England
  • Truro
Grant award
£49,598
Project Name
Energy Matters for Health Care

This is an energy advice project targeting support to people with significant health conditions, who are especially vulnerable to cold and excessive heat. 

As part of the project, their specialist energy advisor will attend regular clinics run by NHS Respiratory and Cardiac Rehabilitation teams, to provide energy saving advice and signpost to additional support. Connecting participants to schemes aimed at improving insulation in the home and addressing issues with heating systems and in-home ventilation and air quality will ensure that these households are more able to tackle issues of cold and

Read more...

This is an energy advice project targeting support to people with significant health conditions, who are especially vulnerable to cold and excessive heat. 

As part of the project, their specialist energy advisor will attend regular clinics run by NHS Respiratory and Cardiac Rehabilitation teams, to provide energy saving advice and signpost to additional support. Connecting participants to schemes aimed at improving insulation in the home and addressing issues with heating systems and in-home ventilation and air quality will ensure that these households are more able to tackle issues of cold and excess heat.

Read less...
Phase 2
  • Round 5
Round 5
Charity
The Refugee and Migrant Centre
Location
United Kingdom
  • England
  • Birmingham
Grant award
£86,722
Project Name
Small Changes = Smarter Energy

This project will provide free, impartial energy advice and guidance to refugees, asylum seekers and migrants in Birmingham, Walsall, Dudley and Wolverhampton. The project aims to help households manage their energy accounts, reduce energy consumption through behavioural changes, and offer support with making non-intrusive energy measures in their home. They will also work with other organisations, providing signposting and pathways to additional services. The project will work on a one-to-one level and in small groups in person, and by telephone and video calls.

Phase 2
  • Round 5
Round 5
Charity
Outlandish Co-operative Limited
Location
United Kingdom
  • England
  • London
Grant award
£81,561
Project Name
Case notes system for energy advisors

This project will develop and pilot a free, entry-level case notes / client relationship management (CRM) and impact reporting tool dedicated to UK energy advisors. Co-designed by energy advisors themselves, the tool will help advisors to speed and scale their delivery, helping a larger number of clients to reduce their domestic energy use.

The tool will enable energy advisors to securely store, search and update records of interactions with clients across their support and outreach activities. Additionally, the tool will use aggregated data to generate impact reports, reducing the time spent

Read more...

This project will develop and pilot a free, entry-level case notes / client relationship management (CRM) and impact reporting tool dedicated to UK energy advisors. Co-designed by energy advisors themselves, the tool will help advisors to speed and scale their delivery, helping a larger number of clients to reduce their domestic energy use.

The tool will enable energy advisors to securely store, search and update records of interactions with clients across their support and outreach activities. Additionally, the tool will use aggregated data to generate impact reports, reducing the time spent collating this information and allowing energy advisors increased time to develop new relationships and services to meet the needs of their diverse local communities. 

Read less...
Phase 2
  • Round 5
Round 5
Charity
Community Links Scotland
Location
United Kingdom
  • Scotland
  • West Dunbartonshire
Grant award
£150,268
Project Name
West Dunbartonshire Energy Advice

The project aims to support those in fuel crisis and promote resilience against fuel poverty by providing practical help to vulnerable households within West Dunbartonshire. The project will provide a holistic programme of advice and support, including guidance on home energy efficiencies, finding the best tariff, and advocacy for those in dispute or debt with providers.

The project will be delivered through both virtual and in-person methods, including pop-up ‘Energy Hubs’ across community venues to provide information and advice, in partnership with local organisations.

Phase 1
  • Round 5
Round 5
Charity
Youth Cymru
Location
United Kingdom
  • Wales
  • Pontypridd
Grant award
£49,849
Project Name
Chillout & Save Your Energy

This project will work with young people to educate and train them to engage with energy issues, providing the understanding, tools, personal support and resources that they need to make better informed choices and decisions regarding energy.

A toolkit will be developed to help specialist youth workers integrate energy advice into their work with young people and the project will enable four social action projects to be developed by young people across Wales.

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