1. Help Centre
  2. Mobile
  3. Fix a problem with your mobile

Fix a problem with your mobile

EE Mobile signal problems

Managing your mobile network settings - APN

What should I do if I have a problem with my device?

My device has been lost or stolen

What is Emergency Alert?

How to make an insurance claim

What excess and charges apply to my insurance policy with EE?

How will my insurance replacement device be delivered?

Can’t find what you’re looking for?

Need to talk? Contact us
Get in touch
Want in-person assistance? Visit one of our stores
Check Store Finder
Any questions? Ask the Community
Visit our forum